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Employee Relations Manager

Brigham Young University
Full-time
On-site
Provo, Utah, United States
$92,000 - $119,000 USD yearly
HR Professional

Why Work at BYU  

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

  

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Employee Relations Manager


The Employee Relations Manager plays a key role in fostering a positive, fair, and compliant workplace environment. This position facilitates the resolution of employee and management concerns, provides confidential consultation, supports the University’s progressive discipline process, and minimizes organizational risk while promoting strong employee performance. The role also partners closely with various campus offices to address sensitive matters, ensure policy compliance, and provide leadership and employment-law training.

What you will be doing in this position:

Employee Relations & Conflict Resolution

  • Investigate formal and informal complaints; develop strategies to resolve grievances.

  • Provide a confidential, neutral forum for managers and employees to discuss concerns.

  • Deliver mediation, conflict resolution, career counseling, and role clarification.

  • Guide employees and managers through reframing conversations and constructive dialogue.

  • Ensure all issues are handled promptly, fairly, and equitably

Progressive Discipline & Management Consultation

  • Advise managers on disciplinary actions related to performance, behavior, and conduct.

  • Draft and review disciplinary letters, warnings, and separation documents.

  • Provide clear options and risk assessments during the discipline process.

  • Monitor and authorize involuntary terminations in consultation with appropriate leadership.

  • Conduct investigations and coordinate high-risk matters with General Counsel.

  • Maintain deep knowledge of employment law and University policies.

Special Assignments & Program Oversight ( as assigned by managing director )

  • Investigate equal opportunity complaints and prepare findings reports.

  • Collaborate with Leaves/Accommodations and Title IX offices on related cases.

  • Provide coaching for campus leaders on communication, conflict resolution, and leadership skills.

  • Supervise and coordinate:

    • Ecclesiastical Clearance Program

    • Background Check Program

    • Unemployment Compensation Program

  • Participate on the Ban Review Committee.

  • Review exit survey data, provide insights, and advise on policy improvements.

Training & Policy Education

  • Deliver training on employment law, employee relations best practices, FMLA, documentation, and other workplace compliance topics.

What qualifies you for this role:

Minimum Requirements

  • Bachelor’s degree in Human Resources or related field and 10 years of employee relations and/or equal opportunity experience
    OR an equivalent combination of education and experience.

Preferred

  • Advanced degree in counseling or human resources.

Required Skills & Knowledge

  • Strong experience with employee discipline, termination processes, and employment law.

  • Excellent written and verbal communication skills.

  • Extensive counseling, mediation, negotiation, and conflict-resolution abilities.

  • Strong interpersonal skills with the ability to build trust quickly.

  • Thorough knowledge of personnel and labor laws, including unemployment, workers’ comp, and disability regulations.

  • Understanding of university structures, mission, and policies.

What we offer in return: 

 

In addition to our competitive pay structure, this position comes with fantastic benefits, including: 

 

  • 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) 

  • Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually 

  • Employee assistance program, available to the employee and all members of their household 

  • Tuition benefits for employees and eligible family members 

  • Access to athletic facilities 

  • Excellent medical/dental benefits 

  • Short/long-term disability benefits 

  • Paid parental and maternity leave 

  • Wellness Program 

  • Free on-campus parking 

  • Free UTA passes for employees, spouses, and qualified dependents 

  • Discounts at the BYU Store and for many events at BYU 

 

Pay Grade: 55

 

Typical Starting Pay: $92,000-$119,000

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Apply now
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