Operations Training Manager

We are seeking a highly motivated and experienced Distribution and Fulfillment Center Training Program Manager to join our dynamic team. The ideal candidate will be responsible for developing, implementing, and managing comprehensive training programs aimed at enhancing the skills and productivity of our distribution and fulfillment center employees. This role will ensure that all staff are properly trained in operational procedures, safety protocols, and company policies to maintain high standards of safety, performance, and efficiency. This role is onsite 5 days per week at the Hodgkins, Illinois facility.

Essential Duties and Responsibilities:

• Develop Training   Programs: Design and develop training programs that address the needs of new hires, as well as ongoing training for existing staff, focusing on cross-training, critical role training, operational excellence, safety, and compliance.
• Implementation and   Delivery: Oversee the delivery of training sessions through various methods, including classroom instruction, on-the-job training, e-learning modules, and workshops.
• Assessment and   Evaluation: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics to ensure continuous improvement.
• Training   Materials: Create and update training materials, manuals, and resources to support the training programs.
• Compliance: Ensure all training programs comply with industry standards, regulatory requirements, and company policies.
• Collaboration: Work closely with operations managers, supervisors, and HR to identify training needs and align programs with organizational goals.
• Technology   Integration: Utilize training management systems and other technological tools to streamline training processes and track employee progress.
• Reporting: Prepare regular reports on training activities, progress, and outcomes for management review.
• Labor Management: Manage the labor budget for the training department, ensuring cost-effective use of resources.
• Continuous   Improvement: Stay updated with industry trends and best practices in training and development to continually enhance the training programs.
• Other duties as assigned.

Core Competencies:

• Model Power Stop’s core values   and behaviors as outlined in the Mission Statement Safety First - Do The Right   Thing - Win as a Team - Focus on the Customer - Act with Urgency - Drive   Results
• Represent Power Stop in a professional manner.
• Approach challenges with a problem-solving mindset, seeking creative and effective solutions.
• Excel in project management, demonstrating a knack for planning, organization, and the ability to deliver projects on time and within budget.
• Always follow all company Environmental and Safety policies and procedures.
• Treat everyone with respect and dignity, valuing diverse perspectives and experiences.
• Act with honesty, transparency,   and ethical behavior in all dealings and maintain the highest standards of integrity.
• Leadership:   Ability to inspire and lead a diverse team toward achieving operational excellence.
• Client Management: Strong focus on client satisfaction and maintaining positive client relationships.
• Operational Excellence: Commitment to maintaining high standards of operational efficiency and effectiveness.
• Innovation: Ability to identify and implement innovative solutions to improve processes and performance.
• Resilience: Ability to thrive in a dynamic, fast-paced environment and manage pressure effectively.

Qualifications, Knowledge, Skills, and Abilities:

• Bachelor's degree in Human Resources, Business Administration, Education, or a related field. Advanced degree or relevant experience is a plus
• Minimum of 5 years experience in training and development, preferably within a distribution or fulfillment center or Instructional education environment
• Strong understanding of warehouse operations and logistics.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Ability to analyze large sets of data and use metrics to drive training effectiveness
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software.
• Relevant certifications in education or training and development, such as CPLP (Certified Professional in Learning and Performance) or CPTM (Certified Professional in Training Management), are preferred but not required.

Working Conditions:

• Environment: Work will primarily be in a warehouse/fulfillment center setting with some office work.
• Travel: Occasional travel may be required to other sites for training and development purposes. Travel less than 25% and primarily local.

Compensation:

The salary range for this position is $85,000 to $112,000 per year in addition to a target bonus % and represents the expected compensation at the time of posting. Final compensation will be determined based on a variety of factors, including—but not limited to—education, relevant experience, skill set, and overall business needs. In addition to base salary, eligible employees are offered a comprehensive benefits package that includes paid time off; medical, dental, and vision coverage; life insurance; short- and long-term disability benefits; paid parental leave; and a 401(k) retirement plan with employer matching. 

Company Overview:

PowerStop is a leading innovator and market leader in aftermarket automotive brake kits, holding the top market share across major online retail platforms and recognized for its best-in-class omni-channel operational excellence. The company’s core portfolio includes complete brake kits sold through leading eCommerce partners such as Amazon, RockAuto, and AutoZone, along with brake components and accessories distributed through traditional warehouse channels.

Founded as a digital-first company, PowerStop redefined the category by pioneering the all-in-one brake kit—engineered specifically for the online marketplace. Each kit includes everything needed for a complete brake replacement or performance upgrade, delivering exceptional convenience and value to consumers. Today, more than 70% of Power Stop’s revenue is generated through online channels, supported by a strong consumer brand, differentiated products, and world-class fulfillment capabilities.

PowerStop has also built long-standing partnerships with warehouse distributors, earning a reputation for superior service, product quality, and industry-leading logistics. With a proven track record of consistent double-digit organic growth over the past decade, the company’s success is driven by a consumer-centric mindset, expansive market coverage (serving approximately 98% of the vehicle parc), and operational excellence across the value chain.

The company continues to accelerate growth through multiple strategic initiatives, including expansion into new product categories, increased penetration of the DIFM (“Do It For Me”) and IIFM (“Install It For Me”) markets, and targeted strategic acquisitions.

Headquartered in Burr Ridge, PowerStop employs more than 550 team members across corporate and operational locations. Its distribution network includes a 230,000-square-foot eCommerce fulfillment center in Bedford Park and a 500,000-square-foot distribution center in Hodgkins, supporting large-scale stocking and replenishment operations.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or national origin.