Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Human Resources Coordinators are professional hosts responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, host events and helping to maintain positive host relations.We are currently looking for a:
Adventureland Park - Human Resources Coordinator
Roles & Responsibilities:
Welcome hosts and guests with a smile and positive attitude!
Professionally and legally represent Adventureland to ensure continued compliance with all federal, state, and local employment laws
Distribute host uniforms and keep track of inventory
Create host ID badges and name tags
Assist with recruiting and interviewing initiatives throughout the season
Schedule host orientations and ensure all hosts complete the required onboarding activities
Conduct Park tours for new hosts
Assist with the coordination and execution of exciting host events
Respond to host inquiries via phone and email
Distribute paychecks on a bi-weekly basis and answer inquiries related to pay
Assist with timekeeping for assigned departments
Review payroll and proactively identifies errors
Assist with data entry into HRIS and Learning systems
Review and track compliance with work permits for minors
Assist with processing HR paperwork, host transactions, and terminations
Assist hosts with Workday navigation and password resets
Assist with scheduling departments using workforce management platform, Quinyx
Perform copying, filing and various other administrative duties
All other duties assigned by leadership
J1 International Student Responsibilities:
For certain Palace locations, this position will assist HR leadership with day-to-day management of the summer international exchange program. Duties may include:
Assist J1 International Students with questions, housing payments, paperwork processing, etc.
Assist with new international student orientation sessions
Welcome new arrivals and help get them checked in and moved into housing
Assist with the preparation and cleaning of J1 housing locations
Help prepare beds in the student housing facility prior to move in
Assist students with submitting Social Security paperwork
Assist students with opening new bank accounts
Transport J1 students to approved destinations, when needed
Assist with addressing any concerns the students may have
Assist hosts with making doctor’s appointments and transport them to the doctor as needed
Determine housing deduction amounts for J1 room-and-board
Education & Work Experience:
Minimum of 1-year of related work experience in HR highly desired.
College education preferred but equivalent work experience will also be considered
Previous experience with utilizing centralized scheduling or workforce management platforms highly desired
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to portray a positive, professional attitude
Ability to maintain confidentiality and protect sensitive host data
Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
Knowledge of Google Sheets or Smart Sheet, a plus
Ability to use office technology and equipment, such as PC, software, and copier
Ability to follow direction, multi-task, and work as part of a team as well as independently
Physical Requirements:
Ability to remain seated for extended periods of time, while using a computer
Ability to stand or walk for long periods of time throughout the workday
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
Working Conditions:
This role will be primarily based in an office setting with some interaction with other outdoor park locations
Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
Team member benefits:
Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Adventureland Perks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
Invitations to exclusive company-sponsored host events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!