Airline Catering - Bilingual HR Generalist

About Abby’s Aircraft Catering

Abby’s Aircraft Catering is the longest-standing in-flight and corporate catering company in Houston, proudly serving both the Houston and Dallas Metro markets. We specialize in high-quality, handcrafted culinary experiences using locally sourced and sustainable ingredients.

Our focus is simple: exceptional service, impeccable food safety, and consistent execution. We operate in a fast-paced, deadline-driven environment where accountability, teamwork, and follow-through matter.

Position Summary

The HR Generalist supports day-to-day human resources operations for a workforce of approximately 320 onsite employees. This role partners closely with operations and leadership to ensure HR processes are compliant, organized, and people-centered.

This is a hands-on, working HR role supporting an hourly workforce in a production environment. The HR Generalist will play a key role in employee relations, HR administration, onboarding support, compliance, and HRIS management.

Duties & Responsibilities

• Serve as a primary point of contact for employee questions related to policies, procedures, and HR programs 
• Support employee relations matters, documentation, and follow-up in partnership with HR leadership 
• Assist with performance management processes, corrective actions, and employee documentation 
• Support onboarding, job changes, transfers, and offboarding processes 

HRIS & Administrative Support

• Maintain accurate employee records and HR documentation within Paylocity 
• Assist with audits, reports, and data accuracy reviews 
• Support payroll coordination, timekeeping, and PTO tracking in Paylocity, including data review and issue resolution, in partnership with HR leadership
• Assist with HR process improvements and documentation standardization 

Onboarding Oversight & Compliance

• Partner with the Recruiter / Onboarding Specialist to ensure onboarding processes are executed accurately and on time 
• Serve as HR support and escalation point for onboarding issues, corrections, and compliance questions 
• Step in to support onboarding and orientation activities during peak hiring periods or coverage gaps 
• Ensure completion and accuracy of I-9s, background checks, and onboarding documentation 
• Maintain confidentiality and compliance with federal, state, and company policies 
• Support audit readiness related to onboarding and personnel records

 Work Environment

• Office-based role within a culinary production environment
• Fast-paced, time-sensitive operation supporting aviation and corporate catering
• Consistent weekday schedule; flexibility required based on operational and onboarding needs 

Job Requirements

• Minimum 3 years of HR Generalist or HR support experience 
• Bilingual English/Spanish strongly preferred: must be able to clearly communicate with employees at all levels
• Hands-on experience with Paylocity strongly preferred
• Experience supporting hourly workforces in hospitality, food service, manufacturing, or similar environments preferred
• Working knowledge of HR compliance and employee relations practices 
• Strong organizational, communication, and follow-through skills
• Must be legally authorized to work in the United States (no sponsorship) 
• Must pass pre-employment drug screen and background check