Ascend Nonprofit Solutions - Human Resources Generalist

Job Title: Human Resources Generalist

Status: Full-Time / Exempt

Department: Human Resources

Reports To: Vice President of Human Resources

SUMMARY

The HR Generalist plays a key role in supporting the daily operations of the Human Resources function, ensuring a high-quality employee experience and consistent application of HR policies, procedures, and best practices. This role provides broad-based HR support in areas such as recruiting, onboarding, employee relations, benefits administration, performance management, compliance, and HRIS data integrity. This position requires strong communication skills, sound judgment, and the ability to handle sensitive matters with professionalism, confidentiality, and a customer-focused approach.

This position provides HR support and guidance to employees and management on HR matters for multiple nonprofit partner agencies. The HR Generalist will act as a key point of contact for employees and management, ensuring excellent service delivery, accuracy, confidentiality, and compliance with federal, state, and local employment laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as HR point of contact for employees and management.
• Provide guidance on HR policies, procedures, employment practices, and regulatory compliance.
• Support HR compliance activities including FLSA interpretation, audits, reporting requirements, and recordkeeping.
• Maintain compliance with federal, state, and local employment laws and best practices.
• Maintain knowledge of HR trends, policies, regulations, and best practices.
• Respond to employee inquiries regarding HR policies, benefits, performance, and employment matters.
• Assist with disciplinary issues, investigations, disputes, performance management, and documentation.
• Maintain and update employee information in HRIS and timekeeping systems.
• Assist with onboarding new agencies into HR systems when applicable.
• Provide support with recruiting and talent acquisition activities.
• Serve as a primary contact for employee benefit questions including Medical, Dental, Vision, Life, STD, LTD, FSA, retirement, and voluntary benefits.
• Support payroll processing including timekeeping review and period closeout.
• Assist with workers' compensation reporting, investigation, and carrier communication.
• Respond to unemployment claims and inquiries.
• Provide exemplary customer service to internal/external stakeholders.
• Build strong collaborative relationships across departments and agencies.
• Demonstrate professionalism, integrity, and confidentiality.
• Participate in HR projects and initiatives as needed.
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

Education & Experience

• Bachelor's degree in human resources or related field required.
• Minimum 2 years of HR generalist experience.
• Minimum 1 year training/development experience preferred.
• Experience with HRIS, benefits, and employment law strongly preferred.
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of HR principles and employment regulations.
• Excellent communication and presentation skills.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Proficiency with Microsoft Office Suite and HRIS Systems.
• Strong attention to detail and follow-through.
• Strong analytical and problem-solving abilities.
• Ability to maintain confidentiality.
• Ability to multitask and meet deadlines.
• Ability to work independently and within a team.
• Adept with training tools and HRIS systems.

Physical Requirements

• Prolonged sitting, computer use, and occasional lifting up to 25 pounds.
• Local travel up to 10% may be required.

Work Environment

• Primarily office-based with possible hybrid flexibility.
• Regular attendance and punctuality required.
• Occasional after-hours work may be needed.

Disclaimer

This job description outlines general duties and responsibilities and is not an exhaustive list. Duties may be modified as needed to support organizational goals.

No calls or visits please. For immediate consideration, please formally apply online. Please submit a cover letter and resume with salary requirements when applying.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.