Associate HR Generalist

ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

We’re looking for an Associate HR Generalist who is curious, detail-obsessed, tech-savvy, and genuinely excited by variety. This role spans HR Operations, Benefits, Employee Relations, Internal Communications, and coordination of FMLA/ADA with an external vendor, with meaningful exposure to systems, projects, and company-wide initiatives.

This is a fast-paced, high-volume environment. There’s a lot going on, and that’s exactly what makes it fun for the right person. If you enjoy learning new things, figuring systems out, and jumping between tasks while still getting the details right, you’ll thrive here.

If you’re uncomfortable with technology, struggle to learn new systems quickly, or prefer slow, predictable workdays, this will not be the right fit.

RESPONSIBILITIES

HR Operations & Employee Relations

• Support core HR operational processes including onboarding, employee changes, documentation, and compliance tracking
• Serve as a knowledgeable, responsive point of contact for employee HR questions
• Maintain accurate employee records and ensure data integrity across HR systems
• Assist with audits, reporting, and process documentation

Benefits, FMLA & ADA

• Support benefits administration, including enrollments, changes, and employee education
• Assist with FMLA, ADA, and leave processes, tracking documentation, deadlines, and communications with a high level of confidentiality and accuracy
• Coordinate closely with a third-party leave administrator to ensure timely, accurate handling of cases
• Partner closely with managers and employees to ensure smooth execution

Internal Communications

• Create clear, engaging internal communications related to HR programs, benefits, wellness initiatives, and company updates
• Design materials using Canva (flyers, presentations, one-pagers, graphics, etc.)
• Assist with light video creation/editing for internal communications, presentations, or events
• Help ensure communications are polished, on-brand, and easy for employees to understand

Events, Presentations & Programs

• Support planning and execution of company events, wellness initiatives, and HR-led programs
• Help prepare presentations, visuals, and materials for leadership meetings, employee sessions, and company events
• Be hands-on and willing to jump in where needed, this is a very collaborative team

REQUIRED SKILLS & QUALIFICATIONS

• Strong technical aptitude and comfort learning new systems quickly
• High attention to detail with the ability to manage multiple priorities at once
• Strong written communication skills
• Proficiency in Canva for design and visual content
• Comfortable working in Excel or confident in your ability to learn it quickly
• Ability to navigate ambiguity and stay organized in a fast-moving environment
• Curiosity, initiative, and a genuine desire to learn

Strongly Preferred

• Prior HR experience (internship, coordinator, generalist, or similar)
• Exposure to benefits administration, leave management, or HR operations
• Experience creating internal communications or presentations
• Video editing experience (does not need to be something that has been done on a professional-level)

You’ll Be Successful If You..

• Enjoy figuring things out and aren’t afraid to ask smart questions
• Pick up systems and processes quickly
• Care deeply about getting the details right
• Like variety and don’t need every day to look the same
• Are energized by being part of a team that’s building, improving, and moving fast

Why This Role

This team moves quickly, works on a lot of different things, and gets exposure to many areas of HR. It’s truly a “drinking from a firehose” role—but for someone who enjoys learning, growing, and being in the middle of the action, it’s an incredible opportunity.

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. 

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.  

PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.