Chief Human Resources Officer

OUR MISSION

We are Called to serve a thriving community where seniors live with dignity, connection and purpose. 

OAKWOOD CORE VALUES

Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values:

1. Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.
2. Faith: We have a commitment to remain true to the vision and mission of Oakwood.
3. Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all.
4. Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers.
5. Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.

ESSENTIAL RESPONSIBILITIES

• Strategic Leadership: Develop and execute comprehensive HR strategies that support Oakwood Village’s strategic goals. Serve as a trusted HR partner and advisor to the CEO and executive team on all matters related to talent, culture, and organizational design.
• Technology and Data-Driven Insights: Lead the evaluation, implementation, and optimization of HR technology and HRIS (Human Resources Information Systems) to streamline processes and improve data accuracy. Utilize AI and other advanced technologies to gain insights into workforce trends, enhance recruitment, and personalize the employee experience.
• Board and Executive Reporting: Create and present materials and reports to the Board of Directors on key HR metrics, including talent acquisition, retention, and employee engagement.
• Employee Relations and Culture: Act as an advocate for employee concerns, ensuring a positive and productive work environment. Serve as the executive sponsor for the Inclusion Alliance, promoting diversity, equity, and inclusion throughout the organization. Develop and implement policies and procedures that reflect best practices and foster a healthy work culture.
• Talent Management: Oversee all aspects of talent management, including strategic recruiting, retention planning, and succession planning. This includes managing an intern program to build a pipeline of future talent.
• Compensation and Benefits: Design and manage competitive compensation and benefits programs for all employees, ensuring they align with market standards and organizational goals.
• Union Relations: Represent Oakwood at Union Collective Bargaining Agreement negotiations and lead contract discussions. Oversee the HR team's handling of grievances, arbitration proceedings, and Labor Management meetings.
• Compliance and Operations: Ensure full compliance with all applicable federal, state, and local laws and regulations. Supervise the maintenance of personnel records, HR/Payroll systems, and the production of all necessary reports.
• Organizational Development: Provide guidance and recommendations on organizational structure and development plans. Ensure best practices are utilized in all organizational development programs.
• Financial Management: Develop and align the HR budget with organizational strategic goals, monitoring to ensure the best possible financial and operational outcomes.
• Additional Duties: Participate in HR-related aspects of workforce planning for new or acquired facilities and serve as a member of the Administrative Committee to the 403B Plan. Maintain an awareness of and adherence to all compliance policies related to confidentiality, security, and resident well-being

CORE COMPETENCIES

• Champions Oakwood’s Core Values: The strength of Oakwood as a community depends on the strength of relationships between leadership and staff, staff and other staff, residents and staff and residents with one another.
• We grow here: We encourage each other to grow professionally, we share our knowledge, we ask questions, and we help out.
• We honor the individual: We recognize the dignity of the individual, both residents and staff, and treat people with care and compassion.
• We invest in the power of community: We maintain a high level of quality of services and reinvest in our community to keep growing and improving.
• We are here for each other: We help out. We listen. We care.
• We go above and beyond: We hold each other to a high standard. We define exceptional service and we support each other in our aim to provide the best care possible.

ESSENTIAL QUALIFICATIONS

• A visionary leader with high ethical standards. We're looking for an energetic and forward-thinking individual who upholds the highest level of integrity.
• A strategic and operational expert. The candidate must have a solid grasp of strategic planning, strong technical skills, analytical abilities, and sound judgment. They should be able to balance a high-level strategic focus with a hands-on, detail-oriented approach to implementation and operations.
• An effective and collaborative professional. The individual should be well-organized, self-directed, and politically savvy with the ability to build consensus and work as part of a cohesive team.
• An influential communicator and mentor. We seek an articulate individual who can connect with and influence people at all levels of the organization. They should possess excellent communication skills and be a trusted mentor willing to share knowledge.
• An adept conflict resolution facilitator. The candidate must be experienced in facilitating and resolving disputes between various parties.
• A hands-on leader. The CHRO must be willing and able to roll up their sleeves and assist the team with day-to-day tasks as needed to ensure the smooth operation of the department.
• Proficient in technology and regulatory compliance. Strong proficiency in Microsoft Office is essential, along with current knowledge of all relevant state and federal human resources regulations.
• Flexible and committed. The candidate must be willing to be flexible with their hours to fulfill the responsibilities of the position.

EXPERIENCE, EDUCATION AND/OR TRAINING

• A minimum of ten years of human resources experience in senior living or healthcare, with at least five years in an executive-level role.
• A minimum of five years of experience in a union environment, including oversight of collective bargaining.
• A Bachelor's degree in Business (with a focus on HR), Organizational Psychology, or Organizational Development from an accredited college. A Master's degree or equivalent is preferred.