Corporate Human Resources Generalist

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. In this role, you’ll streamline operations, support associates, and align HR strategies with company goals—all while making a meaningful impact every day.

Major Duties and Responsibilities:

Core Values and Organizational Culture

• Upholds SmartBank Core Values and Purpose.
• Follows the practices outlined in the SmartBank Way, including acting, looking, and being smart.

Human Resources Strategy and Support

• Assesses and anticipates human resources needs by supporting the Chief People Officer and other members of the People and Culture team to execute organizational initiatives.
• Provides backup support to Regional Managers of People and Culture as needed.
• Participates in special projects as assigned.

Associate Support and Engagement

• Coordinates onboarding for new associates to ensure a comprehensive introduction.
• Oversee processes related to employee rewards and recognition.
• Manages the associate NSF program and collaborates with relevant departments to ensure consistency.
• Support the annual engagement survey (both Trust Index and Pulse Survey) coordination, delivery and results.
• Oversee the administration of enrollment in external organizations such as ICBA, ABA or other bank affiliations.

Compliance, Documentation, and Reporting

• Acts as the point of contact for audit requests, ensuring timely responses and provision of departmental information.
• Maintains the disciplinary action log and generates reports as required.
• Updates and maintains company and departmental organizational and seating charts.
• Submit and review departmental invoices in accordance with accounts payable procedures.
• Prepare Board reports as needed including retirement planning committee meeting notes, officer title recommendations, and hr policy and procedure approvals.
• Ensures maintenance and compliance of I-9 documentation with all regulations.
• Maintains compliance with federal, state, and local employment and benefits laws and regulations.

Performance Management & Training

• Assists with implementation and support of the company-wide performance review process.
• Manages the annual performance review process by supporting training managers, ensuring timely submission of reviews, and coaching leadership on guidelines.
• Assists with SmartBank’s annual open enrollment process.

Administrative Coordination

• Coordinates the HR department calendar and monitors completion of necessary tasks.

Position Requirements and Qualifications:

Education:

1. Bachelor’s degree in business management, human resources, or related field.
2. Minimum of 5 years of HR Experience.

Training Requirements (licenses, programs, or certificates):

1. HRCI/SHRM Certification preferred

Knowledge, Skills, and Abilities:

1. Ability to develop positive partnerships and influence at all levels of the organization. 
2. Ability to deliver business results on time and on budget, manage project execution and approach work proactively.
3. Initiative, motivation, creativity, and ability to understand many areas of expertise
4. Knowledge of Windows, Power Point, Word and Excel programs required.
5. Ability to travel as needed between branch locations, overnight travel as needed.

Work Conditions:

1. Able to routinely stand, sit, bend and stoop.
2. Frequently and regularly required movements using wrists, hands, and/or fingers.
3. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
4. Ability to hear average or normal conversations and receive ordinary information.

Work Schedule

The Corporate Human Resources Generalist typically works during standard business hours from 8:00 a.m. to 5:00 p.m. Monday through Friday.

SmartBank Associate Benefits

SmartBank can offer you a comprehensive benefits package, including:

Medical, dental, vision, life, and disability insurance.
A 401(k) plan with an employer match of up to 4%.
Generous paid time off (PTO), including a minimum of 3 weeks.
SmartFlex Days.
Up to 11 Paid Company Holidays.
Mental health benefits, include 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement.

Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!