Director - Labor & Employee Relations - Icahn School of Medicine at Mount Sinai

The Director of Employee and Labor Relations for Icahn School of Medicine at Mount Sinai  (ISMMS) will provide a broad range of strategic Employee and Labor Relations across multiple business functions as well as assist with Talent Management, Compensation, Benefits, and Finance. In this environment, the Director will act as an extended staff member and close advisor to school leadership, developing strategic workforce plans, advising on organizational development needs and proactively addressing all human capital concerns including relocating and on-boarding strategies.

To be successful the Director will need the gravitas to establish immediate credibility and adeptly engage the leaders in addressing their human capital business concerns. Taking a highly consultative approach and speaking from a deep knowledge base, the Director will bring fresh perspective, new insights and a sense of partnership to the relationship s/he will build with the School’s leadership team. 

• Oversee human resources responsibilities across ISMMS; uses data and fact-based problem-solving techniques to improve processes and outcomes. Ensures that all operations run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable.
• Handles internal investigations for various levels of ISMMS (faculty, fellows, residents, post- doctoral fellows, and staff), including collaboration with Legal and Compliance departments.
• Manages, interprets, and educates the faculty and staff on the collective bargaining agreement for the post-doctoral fellows who are newly organized. Hearing grievances and other issues presented by the union on behalf of the post-doctoral fellows and the Principal Investigators who supervise them. 
• Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes or recommends changes to superiors as necessary.

• Collaborate with leadership throughout the School of Medicine to identify personnel needs, workforce planning strategies, and search assignments. Develop and maintain strong working relationships with leadership, and other team members to create a partnership. 

• Serve as HR liaison with department administrators and professional staff regarding the ISMMS policies and procedures and personnel administration. Plans, develops, and maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes or recommendations, as well as provides guidance to Administrators and Managers regarding human resources matters, field departmental issues, and confer on restructuring.

• Advisement of HR policies and Faculty handbook interpretations, including leave procedures for faculty, fellows, residents, post-doctoral fellows, and staff.

• Develop and conduct training programs related to employee relations and policies and procedures for ISMMS faculty and staff.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

   

• Bachelors Degree in Human Resources, Business Administration or related field required.  Masters degree preferred

• 6 plus years of progressive HR generalist experience. Knowledge of the principles, practices and procedures relevant to Human Resources. 

• Must have a proven track record of relationship building with both internal and external customers. 

• Must have experience with recruitment and sourcing candidates as well as compensation knowledge, experience with job analysis, general compensation practices and salary structure design. 

• Ability to handle employee conflicts and differences by interpreting verbal/ non-verbal behavior, detecting perceptions and needs of staff.

   

• Demonstrated business acumen and the ability to understand business strategy and goals.

• Demonstrated HR knowledge and experience in a technology organization strongly preferred.

• Ability to move about on campus and offsite buildings, may include travel.

• Ability to thrive in a fast paced, demanding environment.
• Strong interpersonal skills and communication skills to interact with all levels of an organization and within and across diverse cultures.
• Analyze and resolve a wide variety of complex issues or problems.
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
• Ability to handle confidential information.
• Ability to work independently and within a team environment.
• Proficiency with Excel Data organization and reporting as well as other MS Office products and HRIS.
• Strong organizational and multitasking capabilities.

• Strong analytical and problem solving skills.