Dutch Wonderland HR Coordinator

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Human Resources Coordinators are professional team members responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, employee events and helping to maintain positive employee relations.

Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others!

We are currently looking for a:

 

Dutch Wonderland HR Coordinator

Roles & Responsibilities:

 

Job Duties & Responsibilities:

· Welcome team members and guests with a smile and positive attitude!

· Professionally and legally represent Dutch Wonderland to ensure continued compliance with all federal, state, and local employment laws

· Distribute team member uniforms and keep track of inventory

· Create team member ID badges and name tags

· Assist with recruiting and interviewing initiatives throughout the season

· Schedule team member orientations and ensure all team members complete the required onboarding activities

· Conduct Park tours for new employees

· Assist with the coordination and execution of exciting team member events

· Respond to team member inquiries via phone and email

· Distribute paychecks on a bi-weekly basis and answer inquiries related to pay

· Assist with timekeeping for assigned departments

· Review payroll and proactively identifies errors

· Assist with data entry into HRIS and Learning systems

· Review and track compliance with work permits for minors

· Assist with processing HR paperwork, employee transactions, and terminations

· Assist employees with Workday navigation and password resets

· Assist with scheduling departments using workforce management platform, Quinyx

· Perform copying, filing and various other administrative duties

· All other duties assigned by leadership
 

Education & Work Experience:

· Minimum of 1-year of related work experience in HR highly desired.

· College education preferred but equivalent work experience will also be considered

· Previous experience with utilizing centralized scheduling or workforce management platforms highly desired

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

· Must be at least 18 years of age to comply with PA Child Labor Laws

· Ability to work flexible schedule, including evenings, weekends, and holidays

· Must have reliable transportation to and from work for your scheduled shift

· Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

· Ability to portray a positive, professional attitude

· Ability to maintain confidentiality and protect sensitive employee data

· Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

· Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

· Knowledge of Google Sheets or Smart Sheet, a plus

· Ability to use office technology and equipment, such as PC, software, and copier

· Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

· Ability to remain seated for extended periods of time, while using a computer

· Ability to stand or walk for long periods of time throughout the workday

· Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

· Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

· This role will be primarily based in an office setting with some interaction with other outdoor park locations

· Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

· Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits: