Employee Relations Administrator
State of MarylandIntroduction
The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.
GRADE
LOCATION OF POSITION
POSITION DUTIES
- As the ER Administrator, serves as first point of contact to review disciplinary requests from supervisors throughout MSDE.
- Investigates employee and management complaints related to labor and employment issues.
- Summarizes investigation findings and prepares reports using best investigatory practices.
- Interprets policies and procedures related to employee discipline, recommends appropriate actions supported under the Code of Maryland Regulations and Maryland Code - State Personnel and Pensions article.
- Advises the Director of Employee Relations and Services on decisions and outcomes based on the results of investigations
- Leads Employee Relations staff on ER transactional matters, investigations, and documentation.
- Performs oversight and quality control for the ER case database.
- Assists with drafting documents for employee grievance process.
- Prepares for step one grievance conferences as needed.
- Recommends a course of action to both management and employees to avoid or reduce conflict in the workplace. When necessary, mediate solutions and resolve disputes.
- Provides leadership and review, as requested, of the Performance Evaluation Process (PEP) documents prior to supervisors submit to employees at MSDE.
- Reviews all proposed Unsatisfactory PEPs and draft Performance Improvement Plans (PIPs).
- Prepares training materials for the PEP process for supervisors and employees.
- Prepares orientation materials for the New Employee Orientation (NEO) process.
- Presents NEO at the start of each pay period.
- Provides support and preparation of training exercises for all ER training platforms and NEO updates.
MINIMUM QUALIFICATIONS
Experience: Eight years of experience, four years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional experience in HR management work in the areas of recruitment and selection, classification, salary administration, employee relations, test development and validation or as a generalist.
Notes:
1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and four years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience.
3. Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, business administration, public administration, statistics, tests and measurements, psychology or a related field for up to six years of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.
SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
Candidates must have two years of experience conducting confidential investigations for workplace matters in an employee/employer relations role
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Experience writing investigative reports and drafting disciplinary actions.
- Experience advising supervisors and employees on the rules, regulations and laws pertaining to progressive discipline and the investigative process.
- Experience conducting New Employee Orientations
- Experience using Microsoft Suite (Word, Excel) and Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
- Bachelor's degree preferred
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SPECIAL REQUIREMENTS
SELECTION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to MSDE Human Resources Branch, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.
All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the Human Resources address listed above.
Inquiries can be made to 410-767-0012, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.
If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.
Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.
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