Employee Relations Advisor

Location: Louisville KY (Hybrid – 3 days in office/week) 
 

This is a hybrid position primarily based in our Louisville KY office location. We’re committed to your flexibility and wellbeing, and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. 
 

We give you a world of potential
 

Computershare has a tremendous opportunity for an Employee Relations Advisor to join our growing team. 
 

Our Shared Services teams support all of our business lines behind the scenes. Across the world we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team.
 

Become part of our strategic team and help us look after everything from creating an amazing end-to-end employee journey to keeping our systems safe. You’ll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe. 
 

A role you will love 
 

As an Employee Relations Advisor, you will be accountable for the provision of Employee Relations advice and coaching to managers within the jurisdictions. This role holder will provide support and expertise to people change programs and participate in projects to improve the offering of the Employee Relations function.

Other key responsibilities include: 
 

Case Management: 

• Provide managers with support on employee concerns to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies.
• Ensure cases are escalated and referred to the relevant teams where matters are highly complex, or involve high risk, in line with agreed escalation matrices.
• Maintain integrity of records and documentation required for employee relations issues

Jurisdictional Expertise: 

• Provide or ensure delivery of specialist advice and coaching to managers and employees to implement Employee Relations processes and policies, ensuring there is alignment across the organization and that jurisdictional compliance is ensured with all advice provided

Business Change: 

• Deliver allocated ER activities within change programs across the organizations, collaborating with colleagues to ensure people changes are effectively managed and implemented 

Continuous Improvement: 

• Produce and analyze ER related data, identifying solutions as necessary and contribute to related People Team and business orientated projects, providing ER subject matter expertise
   

Global ER Change & Optimization: 

• Work as a member of the global ER team to develop the Global Employee Relations strategy and approach including determining a globally consistent offering, improving processes, developing policies and continuously improving our Employee Relations service.

What will you bring to the role?

The ideal candidate will have relevant professional HR qualifications or significant Employee Relations case management/litigation experience.
 

This individual should also possess:

• Knowledge of relevant employment law / regulatory impacts with background of implementation.
• Relationship Management experience.
• Demonstrated understanding of People Policies, Standards and Procedures.
• Effective Communications. 
• Knowledge of the Computershare Organization (preferred).

Rewards designed for you

  
Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
 

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