Employee Relations Analyst

About this Role
Wells Fargo is seeking a dedicated and detail-oriented Employee Relations Analyst to join our Human Resources Advisory team. This is an exciting opportunity for a professional who thrives on helping others, enjoys solving problems, and is committed to fostering a positive and compliant workplace culture. The ideal candidate will bring a customer-focused mindset and a passion for delivering thoughtful, consistent guidance to employees and managers across the organization.

In this role, you will:

• Provide consultation on matters that require strong attention to detail, communication, effective problem-solving, and a commitment to delivering consistent, resolution-focused outcomes.

• Serve as a trusted resource for employees and managers by providing guidance on HR policies, procedures, and employment-related matters.

• Support the resolution of low-complexity employee relations issues with professionalism, empathy, and adherence to company standards.

• Apply sound judgment within defined parameters to assess and respond to inquiries, ensuring alignment with internal policies and regulatory requirements.

• Collaborate with HR Advisory leaders and stakeholders to deliver accurate, timely, and consistent support across a variety of employee relations topics.

• Maintain accurate and timely documentation of case records, supporting data integrity, compliance, and effective case management.

• Continuously build your knowledge of HR practices, employment law, and Wells Fargo’s culture to enhance your effectiveness and impact.

Required Qualifications:

• 6+ months of experience in Human Resources Advisory or equivalent demonstrated through a combination of work experience, training, military service, or education.

Desired Qualifications:

• 6+ months of customer service experience, with a strong commitment to delivering high-quality support.

• 6+ months of problem-solving or consultative experience, with strong analytical skills to research and resolve challenging cases while ensuring compliance with company policies and applicable regulations.

• Experience supporting National Branch Network operations or similar environments.

• Proven ability to manage multiple priorities in a fast-paced, dynamic setting while maintaining attention to detail and accuracy.

• Strong organizational and time management skills, with the ability to meet deadlines and adapt to shifting priorities.

• Intermediate in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.

Job Expectations:

• This position is hybrid and will require regular onsite presence at one of the listed office locations.

• Relocation assistance is not available for this role.

• Visa sponsorship is not available for this position.

Posting Locations:

• Des Moines, IA

• Minneapolis, MN

• Phoenix, AZ

• Charlotte, NC

• San Antonio, TX

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.