Employee Relations Coordinator

About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.   Summary The Analyst - HR Administration (Employee Relations) position supports the Employee Relations (ER) team by assisting with day-today employee inquiries, coordinating ER processes, and helping ensure a fair, consistent, and positive work environment This role will support the Employee Relations team by assisting with first and second-level ER issues, helping to resolve workplace concerns, and maintaining accurate documentation. The Employee Relations Coordinator will support the company culture by responding to employee needs, tracking ER activity, and helping improve employee satisfaction and engagement. This position will also assist with updating company policies and ensuring that the Human Resources department remains compliant in HR practices.     Responsibilities Employee Support & Communication Serve as a point of contact for employee questions related to policies, procedures, workplace concerns, and ER processes Provide clear and timely communication to employees and managers regarding ER-related matters Assist in coordinating follow-up actions, scheduling meetings, and tracking responses Employee Relations Case Support Help intake and document employee concerns, complaints, or workplace issues Track ER cases, maintain case files, and ensure all documentation is complete and accurate when adding into HR system Assist with preparing summaries, reports, or data requests for ER team members Track performance improvement plans (PIPs), non-medical accommodation cases, and other corrective action documentation Assist managers with accessing templates, forms, and ER resources Investigation Assistance Coordinate scheduling of employee interviews or meetings related to ER investigations. Compile documentation, evidence, or statements as directed by ER leadership while maintaining confidentiality Policy and Compliance Support  Support the administration and communication of company policies, guidelines, and corrective action processes  Ensure confidentiality and compliance with company policies, federal/state employment laws, and ER procedures  Assist with monitoring trends in employee concerns to help identify potential policy gaps or areas for improvement  Policy Updates and Compliance  Support the review, update, and communication of HR and company policies  Help ensure policies reflect current legal requirements, organizational standards, and best practices  Track acknowledgement of new or updated policies and follow up with employees or managers to ensure compliance Administration & Reporting  Assist with preparing quarterly ER metrics and reports  Help update templates, forms, and guides to ensure ER materials remain current  Programs & Engagement  Support employee engagement initiatives, recognition programs, and ER-related training sessions  Assist with coordinating company events  Reception Desk Coverage  Provide front desk support during team member absences, including handling mail, FedEx shipments, phone calls, and other related tasks  Compensation Range $52,000 - $56,000 per year (Subject to Compensation Study Upon Candidate Selection)   Benefits of Working at Hyundai GLOVIS America Inc. Medical Insurance Vision Insurance Dental Insurance Health Care & Dependent Care Flexible Spending Accounts (FSA) Basic Life and AD&D as well as Short-Term & Long-Term Disability Paid Vacation, Holidays, and Sick leave Hospital and Critical Illness Insurance Wellness Program and Gym Reimbursement* 401(k) with Generous Matching Referral Bonuses* Auto Allowance* Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities* Discretionary Bonuses* Tuition Reimbursement* *Benefits may vary by location. All benefits pursuant to Company policy   Skills Excellent verbal and written communication skills to interact with clients, visitors, and team members Required Some experience in Employee Relations Required  Experience in reviewing, revising, and updating company policies Required  Basic knowledge of labor laws Required  Basic knowledge of Microsoft Suite (Excel, Word, PowerPoint, etc) Required Ability to handle multiple tasks at once while maintaining efficiency and accuracy Required  Experience with planning and coordinating events Required Proficient in utilizing Canva for designing flyers Preferred   Education & Experience Associate's Degree Required  Bachelor's Degree Preferred 1- 2 Years of Direct Experience in Human Resources or Administrative Assistant Required 2 - 5 Years of Direct Experience in Human Resources or Administrative Assistant Preferred Employee Relations Training Preferred Human Resources Certification or License Preferred   Physical Requirements Ability to sit in front of a desk and/or in front of the computer for long periods Repetitive use of hand/grasping product, writing, and typing Lift up to 20lbs Carry up to 20lbs Stand/walk Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.   Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typical office environment with low-level noise exposure This position is located in the Irvine, CA office Communication with employees and field partners will be primarily conducted via phone and email The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.