Employee Relations Investigator

Description

Pay: $59,467.00 | Location: Durant, OK (80% onsite / 20% remote) | Schedule: Mon–Fri, 8:00 AM–4:30 PM

Job Purpose or Objective(s): Responsible for conducting investigations into employment issues of low to mid-level risk and complexity, including the interpretation of policies and procedures, and in-depth analysis. Ensure fair and impartial conclusions to mitigate and resolve risk. 

Primary Tasks:

1. Manage and conduct thorough investigations, of low to mid-level risk and complexity, involving sensitive workplace issues to include sexual harassment, harassment/discrimination, workplace violence, retaliation, and financial-related concerns received through CNO’s ethics reporting site. 
2. Collect and perform analysis of employment-related data in support of investigation outcomes. Manage information from CNO support technologies. 
3. Prepare comprehensive investigative reports to include analysis of all evidence gathered and an unbiased, fact-based finding, which is then provided to stakeholders.
4. Development, planning, and documentation of investigations and actions taken throughout.  
5. Maintain and protect accurate, confidential records regarding investigations within CNO’s ethics reporting system. 
6. Identify and report any process gaps or practices identified during the investigation that create legal risk in order to mitigate organizational liability.
7. Communicate regularly with ER Manager and Director of ER status of investigations. 
8. Collaborate/partner with Human Resources to help facilitate resolution of complaints, when appropriate. 
9. Testify in unemployment appeals hearings, internal appeals processes, or other formal proceedings upon request; serve as a fact matter expert for employee relations and workplace investigations. 
10. Perform other duties as may be assigned.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration or equivalent experience or 4 years related experience.
• Working knowledge of federal, state and tribal employment laws and regulations or other pertinent HR strategic practices. 
• Ability to protect confidentiality and personal privacy while handling sensitive documents and records.
• Ability to build trust-based relationships at all levels.
• Exceptional written and verbal communication skills. 
• Demonstrated experience in managing complex employee-relation situations, conducting investigations
• 3 years of relevant experience

 

Responsibilities
1. You will manage and conduct investigations of low to mid-level risk, workplace cases to include fraud, theft, harassment, and retaliation received through employee ethics reporting site. 2. Collect and perform analysis of employment-related data to support investigation or appeal outcomes. Manage information from CNO support technologies. 3. Prepare comprehensive investigation reports with findings to include evaluation of any process gaps or practices that create legal risk to reduce organizational liability. 4.Maintain accurate, confidential records regarding investigations within ethics reporting system. 5. You will communicate with ER Manager and Sr. Director of ER status of investigations. 6. Collaborate/partner with Human Resources to facilitate resolution of complaints. 7. Support other Employee Relations investigators in times of high-volume caseload. 8. Participate in projects performed by the Employee Relations department. 9. Perform other responsibilities as may be assigned.

Qualifications
Bachelor's degree in Human Resources, Business Administration or equivalent experience or 4 years related experience. Working knowledge of federal, state and tribal employment laws and regulations and other important HR strategic practices. Protect confidentiality and personal privacy while handling sensitive documents and records. Demonstrated experience managing complex employee-relation situations, conducting investigations 3 years relevant experience.