Employee Relations Manager - Ciocca Automotive - Allentown

We have immediate an opening for an energetic, enthusiastic and highly motivated Employee Relations Manager to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
 

Job Summary:

This role will be responsible for managing employee relations matters across the organization, fostering a positive work environment, and ensuring compliance with labor laws, and company policies. Must have a strong understanding of HR practices, excellent communication skills, and a proven record of resolving workplace issues effectively and fairly.

Key Responsibilities:

• Serve as the primary point of contact for employee relations matters, including investigations, conflict resolution, disciplinary actions, and grievance management.
• Partner with managers and supervisors to address employee performance issues, misconduct, and workplace concerns.
• Conduct prompt and thorough investigations into employee complaints and recommend appropriate resolutions in accordance with company policies and legal requirements.
• Provide coaching and guidance to leaders on employee relations, performance management, and HR best practices.
• Monitor and analyze employee relations trends to develop proactive solutions and recommend improvements to HR policies and procedures.
• Maintain accurate and confidential documentation related to employee relations matters.
• Ensure compliance with federal, state, and local employment laws and regulations (e.g., FMLA, ADA, FLSA, EEO).
• Facilitate training for managers and employees on workplace conduct, communication, and company policies.
• Collaborate with HR colleagues in areas such as talent management, organizational development, and employee engagement initiatives.
• Support the preparation and analysis of monthly HR metrics, conduct compensation benchmarking, and generate reports as needed to inform strategic decision-making.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, Industrial/Organizational Psychology, or a related field; master’s degree or HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) preferred.
• 5+ years of progressive HR experience with a focus on employee relations, preferably      in the automotive or manufacturing industry.
• In-depth knowledge of employment law and HR best practices.
• Strong interpersonal, mediation, and conflict resolution skills.
• Ability to oversee sensitive and confidential matters with discretion.
• Excellent written and verbal communication skills.
• Familiarity with HRIS platforms (Paylocity) and case management systems.