Employee Relations Manager
myPlace Health
Full-time
On-site
Los Angeles, California, United States
HR Professional
About myPlace Health
myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.
Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.
myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
About This Role
As an Employee Relations Manager, you’ll be the trusted partner who champions a fair, respectful, and thriving workplace culture. This role is perfect for someone who thrives at the intersection of people, policy, and problem-solving. You’ll serve as a steady guide through complex employee situations—investigating concerns with care, advising leaders with confidence, and ensuring every action aligns with California labor law and our organizational values.
You won’t just manage cases; you’ll shape how managers lead and how employees experience the workplace. By combining your expertise in employee relations with strong communication and sound judgment, you’ll help create an environment where trust grows, issues are resolved effectively, and people feel heard and supported.
If you’re passionate about building a workplace where fairness and empathy go hand in hand with high performance, this role offers the opportunity to make a lasting impact.
What Does Success Look Like As Our Employee Relations Manager?
- Lead Fair, Thorough Investigations: Drive impartial and timely investigations into workplace concerns such as harassment, discrimination, retaliation, and other employee relations issues—ensuring every voice is heard and respected.
- Deliver Clear and Actionable Outcomes: Document findings with precision, prepare comprehensive reports, and confidently recommend fair resolutions that align with legal and organizational standards.
- Champion Performance Excellence: Partner with managers to navigate performance challenges, offering guidance on corrective actions, improvement plans, and disciplinary processes that foster accountability and growth.
- Ensure Consistency and Compliance: Promote fair application of policies and practices across the organization, keeping everything in line with California labor laws and company standards.
- Empower Leaders with Confidence: Coach and advise managers on sensitive employee matters, equipping them with the tools, knowledge, and confidence to lead effectively.
- Shape Policies That Matter: Collaborate with leadership to design, refine, and implement HR policies that not only meet compliance requirements but also reflect the organization’s values and culture.
- Stay Ahead of Change: Monitor evolving California labor regulations and provide timely insights and recommendations to ensure the organization remains compliant and proactive.
- Build Trust and Positive Connections: Serve as a neutral and trusted partner for employees and leaders alike, creating an environment where concerns are addressed respectfully and equitably.
- Foster a Healthy Workplace Culture: Model empathy, professionalism, and sound judgment to balance advocacy for employees with the needs and goals of the organization.
- Step In Where It Matters Most: Take on additional duties as needed to support the team and ensure a positive, seamless employee experience.
What Does An Ideal Candidate Look Like?
- Bring a Strong Educational Foundation: Hold a bachelor’s degree in Human Resources, Business Administration, or a related field—an advanced degree (Master’s or JD) is a welcome plus.
- Showcase Deep Expertise in Employee Relations: Bring at least 7+ years of progressive experience in employee relations, with proven success navigating the complexities of California employment law.
- Excel in Fair and Compliant Investigations: Demonstrate a solid track record leading thorough, impartial, and legally compliant workplace investigations that build trust and credibility.
- Guide Leaders Through Complex Decisions: Offer seasoned experience in advising managers on performance management, corrective action, and termination processes with clarity and confidence.
- Exercise Sound Judgment and Boundaries: Display the ability to navigate high-stakes, sensitive situations with professionalism, integrity, and well-balanced decision-making.
- Communicate with Clarity and Impact: Bring exceptional written and verbal communication skills to connect with diverse audiences and clearly articulate findings and recommendations.
- Elevate Your Expertise with Certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP credentials are highly valued and underscore your commitment to professional excellence.
The Fine Print
- Enjoy a Flexible Hybrid Schedule: Work in a hybrid environment with the flexibility you need, while maintaining a consistent presence onsite 2–3 days per week across our regional locations.
- Be Ready to Connect In Person: Expect occasional travel between sites to support leaders and teams where they need you most.
- Keep a Balanced Workweek: Standard schedule is Monday through Friday, allowing you to plan your weeks with stability and focus.
The Physical Work Environment:
- Hybrid Workstyle, Seamlessly Connected: Split your time between a comfortable home office setup and vibrant onsite centers, ensuring both focus and collaboration thrive.
- Engage in Dynamic Onsite Environments: When onsite, work in professional office spaces within our centers, participating in team meetings, investigations, and coaching sessions that benefit from in-person presence.
- Collaborate Across Locations: Travel between regional sites as needed to connect with leaders and employees face-to-face, fostering relationships and addressing employee concerns directly.
- Leverage Technology for Remote Productivity: Use video conferencing, digital case-management tools, and secure communication platforms to handle sensitive employee relations matters efficiently from home.
- Work in a Professional yet People-Focused Setting: Expect a mix of desk-based tasks, phone and video conversations, and in-person interactions that support a culture of trust and engagement.
$130,000 - $165,000 a year
What’s In It for You?
At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That’s why we’ve built a comprehensive, people-first rewards package designed to support your well-being—professionally, financially, and personally.
Here’s a snapshot of what you can look forward to:
Competitive Pay & Total Rewards
We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks.
Performance-Based Incentives
Our industry-leading incentive plan recognizes your contributions and rewards success based on the performance of both your team and the organization.
Ongoing Growth & Feedback
You’ll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements.
Plan for Your Future
Take advantage of our 401(k) plan with an employer match—because your future matters.
Health Coverage that Fits Your Life
Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents.
More Than Just Medical
We’ve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage.
Generous Time Off
Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.
Support for Your Learning
We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities.
Family Comes First
Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home.
Make a Lasting Impact as Our Employee Relations Manager
Step into a role where your expertise can truly make a difference. As our Employee Relations Manager, you’ll help create a workplace where people feel respected, supported, and empowered to do their best work. You’ll be a trusted partner to leaders, a steady guide through challenges, and a champion of fairness and inclusion. If you’re ready to bring your passion, positivity, and problem-solving skills to a collaborative, mission-driven team, this is your chance to help shape a culture where everyone can thrive.
Your Application
Please submit your resume/CV.
Our Commitment to Diversity, Equity and Inclusion
At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
COVID-19 Vaccination Policy
At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.
Beware of Scams and Fraud
Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/