Employee Relations Specialist

We are seeking an experienced Employee Relations Specialist to join our dynamic Human Resources team. The Employee Relations Specialist supports the organization by working through employee relations matters, conducting fact-finding and investigations, and ensuring consistent application of established policies and practices. This role partners closely with HR team members, but does not independently set policy, procedure, or strategy.

The Employee Relations Specialist is an execution-focused ER role, designed to absorb volume and complexity in a large, operationally intensive environment.

Key Responsibilities:

Employee Relations Case Management

• Manage various employee relations matters, including performance-related concerns, workplace conduct or conflict issues, and complaints/concerns. 
• Conduct intake discussions, fact-finding interviews, and documentation reviews
• Prepare written summaries, findings, and recommendations for review
• Ensure cases are handled consistently and timely

Investigations & Fact-Finding

• Conduct investigations under established frameworks and guidance
• Interview employees, managers, and witnesses
• Maintain accurate, well-organized case documentation

Policy Application & Guidance

• Apply existing HR policies and procedures to employee situations
• Provide guidance to managers on policy application
• Identify trends or repeat issues and flag them 

Data & Insights

• Use workforce data to identify trends or issues and inform decision-making.
• Translate data into practical insights and recommendations for leaders.

Partnership & Escalation

• Partner with HR team members on intake, documentation, and workflow discipline
• Support leadership by preparing ER case materials and recommendations
• Engage HR leadership for high-risk or escalated matters

HR Program Delivery

• Partner with other members of the corporate HR team to provide support on HR programs and initiatives throughout the organization.
• Support change management efforts related to new systems, processes, or organizational shifts.
• Participate in HR projects that improve efficiency, consistency, and employee experience.

Preferred Experience, Education & Skills

• 4–7 years of experience in employee relations, HR generalist, or HR operations roles
• Hands-on experience conducting investigations and managing ER cases
• Experience in a distributed, operational, or hourly workforce environment preferred
• Union exposure helpful but not required
• Bachelor’s degree in Human Resources, Business Administration, or related field required
• Practical HR judgment and decision-making.
• Ability to balance consistency with operational realities.
• Strong interpersonal and coaching skills.
• Attention to detail and follow-through.

Work Location and Travel

• This position is an in-office position and may require some U.S. based travel.

The base salary compensation range for this role is $90,000 to $105,000. In addition, this role may be eligible for a discretionary annual bonus. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, education, certifications, and geographic location. Full-time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.