Full Time Human Resources Coordinator

We’re hiring a Human Resources Coordinator to support the HR team with a variety of administrative duties and special projects requiring knowledge of HR operations and procedures. This role serves as the primary point of contact for employees and the public, providing customer service in person and by phone. Responsibilities include processing invoices and travel expenses, reconciling procurement cards, managing open records requests, entering employee time records, maintaining personnel records through imaging and retention processes, and performing other duties as assigned. Apply today and be a part of something GRAND!

This information is intended to describe the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent. 

This position has responsibilities that require exerting up to 20 pounds occasionally, 10 pounds frequently.

• First line of contact for walk-in’s, customer calls, vendor questions and employee assistance; assesses, responds to, researches, and resolves customer concerns; process mail; assist with input of part-time employee address changes; may refer customers to appropriate staff for escalated issues; exhibits positive written and verbal communication skills to fully support the City’s Raving Fans service philosophy. 
  
  
• Provides staff support on any/all team projects in the areas of benefits, classification/compensation, training, recruitment, wellness, risk, and data entry into Lawson HRIS; performs and responds to salary surveys; open records requests, subpoenas, and assists during annual enrollment.
  
  
• Assists Director and managers with civil service issues, hearings, minutes, and meeting agendas.
  
  
• Assists the management team with preparing and tracking contracts.
  
  
• Accurately and efficiently processes all purchase orders, timekeeping for the department; procurement card reconciliation, office supply ordering, budget assistance, tuition reimbursement administration and processing, and accounts payable duties for the department consistent with communicated practices city-wide.  
  
  
• Assists with new employee onboarding and gathering of required I-9 documents; Communicates efficiently with managers, applicants, IT and HR staff regarding incoming applicants.  
  
  
• Oversees scanning/imaging of documents at the front counter, as well as implementation and maintenance of ImageNow retention schedules.  Responsible for troubleshooting issues with IT in areas of ImageNow not working properly, new document types needed, troubleshooting, and resolving scanning issues with IT, tracking seasonal/intern or other part-time staff to ensure their imaging quality and accuracy meet expectations.
  
  
• Oversees the badging process to provide new hires with badges and/or existing staff with new badges; ensures equipment is working properly, modifies processes as needed to improve efficiency, and troubleshoots issues with IT and management through resolution; serves as backup to Facility Services for contractor badges.  Works with IT to improve the badging process, tracking, and operational efficiency.
  
  

• Completes various reports and paperwork. Collects data and statistics. Enters data into the computer. Maintains databases and files. Sharing information with other departments. Certifying documents and statements as a Notary.
  
  
• Regular and dependable attendance is required.
  
  
• All other duties as assigned by a supervisor/manager within your department/division.

• Education: High School Diploma or GED
  
  
• Experience: Two years of experience in a busy/high-volume customer service area, preferably in Human Resources. Bilingual in Spanish desirable, but not required.
  
  
• Licenses: Valid Texas Class C Driver’s License