HR Assistant/Front Desk Receptionist

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary: Supports Bridgewell's mission by providing front desk reception to all visitors who contact the main office by telephone or in person and administrative support to the Human Resources department in various tasks and projects related to employee on-boarding, employee engagement and recognition, scheduling meetings and investigations, reporting and employee files compliance.

Schedule: Monday-Friday 9:00am-5:00pm (40 hours per week)

Essential Duties & Responsibilities:

1. Answers and directs phone calls to the appropriate person within the organization.
2. Provides exceptional customer support to all visitors in the organization, greeting and assisting visitors in a respectful and engaging manner.
3. Sorts and distributes incoming and outcoming mail.
4. Keep the reception area, the mailroom, and the supply closet well organized and decorated creating a welcoming and engaging environment.
5. Proactively orders and stocks supplies, postage stamps, etc. and keeps track of inventory to ensure that supplies are available in a timely manner.
6. Supports the Chief Human Resources Officer with Employee Engagement activities, events, and newsletters; prepares and distributes birthday cards, oversees the employee years of service recognition process and celebration, and other activities as assigned.
7. Assists the Human Resources team with HR Data Reporting and presentations as needed.
8. Assists the recruitment team with education/license/certification verifications, OIG searches, I-9 and obtaining Intellicorp/RMV records as needed.
9. Prepares ID badges for visitors and new hires/plus internal hires/promotions.
10. Oversees the Bridgewell fax number and the HR email and distributes appropriate communications in a timely manner.
11. Assists with employment verifications and other employee letters as needed.
12. Supports, respects, and promotes an environment which fosters Diversity, Equity, Inclusion and Belonging for all employees and people in our services.
13. Remains in compliance with all annual mandatory trainings.
14. Other duties as assigned.

Required Education/Experience:

1. Must have a High School diploma or GED. Associate's degree is preferred.
2. Prior experience managing front desk reception is required.
3. Prior experience in Human Resources will be preferred.

Required Skills/Knowledge:

1. Excellent written and oral communication skills.
2. Excellent customer service and problem-solving skills.
3. Ability to prioritize and strong organizational skills.
4. Strong working knowledge of Microsoft Word, Excel and PowerPoint is required.
5. Strong team player, with a positive and can-do attitude who can collaborate effectively with a multi-disciplinary team.

Physical Demands:

While in the office the below physical demands apply; reasonable accommodations may be made to enable a person with a disability to perform the essential functions:

1. Prolonged periods sitting at a desk and working on a computer.
2. May be occasionally climb stairs and lift up to 25 pounds.
3. Must be able to drive a vehicle.

Bridgewell offers:

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

Why Should You Apply: If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The pay range listed for this position is the hourly rate range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, or other applicable factors permissible by law.