HR Coordinator

Summary: The HR Coordinator provides comprehensive administrative and operational support to the Human Resources department, ensuring the smooth execution of HR programs and processes. The primary responsibilities of this role include hourly recruitment support, staffing agency coordination, and various administrative tasks, including department SharePoint management, SOP creation, HRIS maintenance, and responding to various employee inquiries. Additionally, the position oversees new hire orientation, employee recognition programs, and special events while serving as a liaison to external vendors and community partners. The HR Coordinator also supports HRIS management, payroll processing, and corporate communications. 

Essential Duties and Responsibilities: 

• Provide administrative support to the HR department and direct administrative support to the HR department executive, including meeting coordination, preparation of requested materials, invoice processing, and monthly expense reporting. 
• Prepare a weekly HR report to share with the executive team, highlighting key updates, metrics, and action items. 
• Manage the HR budget, including reporting, accruals, reconciliations, forecasting, and annual planning. 
• Partner with the HRBP to support the Great Place to Work survey process, compile data, and identify trends to share with senior leadership. 
• Support the administration of HR engagement programs such as employee rewards and recognition, corporate apparel store, tuition reimbursement, and PC Loans. 
• Manage internal corporate communication efforts, including HRIS homepage maintenance and communication plans for special projects. 
• Support the hourly recruitment process, including job posting coordination, interview scheduling, candidate communication, and onboarding logistics. 
• Serve as the primary liaison for temporary staffing agencies, including managing agency relationships, coordinating requisitions and assignments, tracking usage and billings, performance, and costs, and ensuring compliance with contractual terms and internal guidelines. 
• Serve as the organization’s Life Office Management Association (LOMA) Ed Rep, promoting continuing education, tracking participation, and recognizing achievements. 
• Maintain compliance with federal, state, and local employment laws and regulations; update policies and practices accordingly and maintain labor law posters (physical and virtual). 
• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments (e.g., safety training, anti-harassment training, professional licensure). 
• May be trained to serve as a backup for payroll processing to ensure business continuity during absences or peak processing periods. 
• May be trained to serve as an administrator in the HRIS system (UKG), including user access management, data maintenance, reporting support, and basic system configuration. 
• Maintain strict confidentiality and accuracy when handling employee and payroll-related information. 
• Other duties as assigned. 

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Associate’s degree in Human Resources, Business Administration, or related field required; or related field; or two to three years of equivalent work experience and/or training; or equivalent combination of education and experience. At least one year of experience in an administrative, coordinator, or similar support role required.

Certificates, Licenses, Designations, Registrations: 

Successful completion of the Life Office Management Association (LOMA) certifications and designations: Customer Essentials Certificate; and Associate, Customer Service (ACS), required.

Core Competencies: 

To perform the job successfully, an individual should demonstrate the following core competencies: Communicates Clearly and Effectively; Achieves Results; Builds Partnerships; Thinks Strategically; and Adapts to and Promotes Change.

Technical Competencies:

The HR Coordinator should demonstrate strong organizational skills with the ability to manage multiple priorities and deadlines, along with a high level of accuracy and attention to detail, particularly when working with Excel files and tracking activities. This role requires the ability to handle sensitive and confidential information with discretion, as well as experience supporting recruitment processes, especially for hourly or high‑volume roles, and collaborating with temporary staffing agencies. Experience supporting budgets, expense reconciliation, payroll, or HRIS administration is also important. The ideal candidate brings administrative excellence, strong communication and interpersonal skills, and the ability to prioritize and adapt in a fast‑paced environment. A collaborative, service‑oriented mindset, integrity, respect for confidentiality, and alignment with the values and mission of a fraternal benefit society are essential.

Mathematical Skills: Ability to use units of measure such as fractions and decimals and calculating figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra.

Computer Skills: To perform this job successfully, the individual should have familiarity with HRIS systems, applicant tracking systems (ATS), expense management tools, or UKG, and proficiency in Microsoft Office suite of products (Outlook, Word, Excel, PowerPoint). 

Industry Competencies:

General understanding of the life insurance industry.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds.

Work Environment: 

This position offers a hybrid work environment, providing flexibility to work both remotely and in the office. The frequency of in-office work may vary based on business needs and is subject to change, requiring adaptability to meet evolving demands. The office environment maintains a moderate noise level, supporting focused work. The characteristics described here represent those typically encountered while performing the essential functions of this role. Reasonable on-site accommodations may be made to enable individuals with disabilities to perform these functions. The organization values work-life balance and fosters a flexible, collaborative atmosphere for all employees. This position operates in a professional office setting and routinely uses standard office equipment.

The candidate's starting pay will fall within the salary range provided and is determined based on job-related factors, including, but not limited to, the experience; qualifications, licensure and certifications; knowledge; skills; business and organizational needs; and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

We offer a comprehensive package of benefits including paid time off, health and dental insurance, and 401(k) to eligible employees. You can find more about our benefits at: https://flimp.live/RNAbenefitshowcase

Additionally, this position is incentive eligible with a target based on company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined on the role.

The date of the posting can be found on Royal Neighbors of America's career page at the top of each job posting.