HR Coordinator

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

 We are committed to:

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities

Our Mission:

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

STAR Physical Therapy is seeking a motivated, detail-oriented, and forward-thinking individual to join our team as a Full-Time HR Coordinator in our Franklin business office. We are looking for someone who not only thrives in administrative and coordination functions, but also has the desire to grow and develop within the Human Resources field.

The ideal candidate is highly organized, process-driven, and able to maintain accuracy in a fast-paced environment while also bringing a visionary mindset — someone who can identify opportunities for improvement, collaborate with the HR team on solutions, and assist with implementing more efficient processes and workflows.

This role is ideal for someone seeking long-term professional growth in Human Resources, not simply an administrative position. The HR Coordinator will play a key role in supporting recruitment, onboarding, compliance, employee data management, and overall HR operations while partnering closely with hiring managers, candidates, leadership, and cross-functional departments throughout the organization.

Administrative & HR Operations Support

• Provide comprehensive administrative and operational support to the HR department to ensure efficient day-to-day operations
• Review, compile, organize, and maintain confidential employee and new hire documentation and digital personnel files
• Maintain a high level of accuracy, organization, and attention to detail across all HR processes and documentation
• Support HR process improvement initiatives and assist with implementing workflow efficiencies and organizational improvements

Recruitment & Candidate Coordination

• Assist with recruitment and onboarding activities, including initiating background checks, monitoring onboarding progress, and ensuring timely completion of required documentation
• Track candidate and new hire status within the Applicant Tracking System (ATS), HRIS platforms, and internal tracking spreadsheets
• Maintain and regularly update onboarding and recruiting spreadsheets that serve as operational dashboards to track candidates and new hires throughout various stages of the hiring and onboarding process
• Proactively follow up with candidates, new hires, hiring managers, and internal departments to ensure timely communication and completion of required steps
• Support hiring managers and business operations with onboarding coordination for clinic and corporate positions

Compliance & Process Execution

• Verify I-9 documentation and maintain accurate records in compliance with federal regulations and company policies
• Follow established HR processes, workflows, and compliance procedures with a high degree of consistency and accountability
• Handle sensitive and confidential information with professionalism and discretion
• Assist with employee status changes, personnel updates, and termination documentation while ensuring accuracy and compliance

Collaboration & Communication

• Serve as a professional point of contact for candidates, employees, hiring managers, senior leadership, and cross-functional departments
• Maintain a professional demeanor and strong customer-service mindset in all interactions
• Collaborate effectively with various departments to support HR initiatives and operational needs
• Communicate clearly, professionally, and timely across multiple levels of the organization

Other Duties

• Perform additional HR-related duties and special projects assigned to support the overall success and effectiveness of the HR department and organization

• Associate degree in Human Resources, Business Administration, or related field preferred
• 2+ years of experience in Human Resources coordination, administration, shared services, corporate support, or related environment preferred
• Previous experience working within a corporate office, shared services environment, or Human Resources department strongly preferred
• Experience with Applicant Tracking Systems (ATS), HRIS platforms, and Google Workspace tools required
• Experience with SharePoint or similar collaboration/document management systems strongly preferred
• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to manage and maintain spreadsheets and tracking tools with timely and accurate updates
• Ability to follow established procedures and detailed processes due to HR compliance and regulatory requirements
• Strong communication, interpersonal, and follow-up skills
• Ability to identify opportunities for improvement, recommend solutions, and collaborate on implementation
• Professional demeanor with the ability to interact effectively with candidates, employees, leadership, and cross-functional teams
• Ability to maintain confidentiality and handle sensitive information appropriately
• Demonstrated initiative, accountability, and desire for continued professional growth and development within Human Resources

Work Environment:

• Fast-paced office environment within a medical billing office
• Collaboration with a multidisciplinary team of healthcare professionals
• Regular use of computer systems and billing software