HR Coordinator

About uLab Systems

uLab is on a mission to advance the orthodontic industry with digital treatment planning software and aligner products that let you take back control of your treatment plan. We help the orthodontic community streamline practices and provide the highest quality care to patients.

We are seeking a Human Resources Coordinator to join our team, reporting to the Senior Manager, Human Resources. This role supports the daily operations of the HR department by assisting with policy alignment, drafting HR documents and templates, and collaborating with leadership to facilitate hiring and onboarding processes.

The Human Resources Coordinator plays a key role in HR operations, managing various administrative tasks throughout the employment lifecycle. This position is responsible for ensuring a seamless onboarding experience for new hires and coordinating company events, including global town halls, receptions, and employee engagement activities.

Key Responsibilities

Human Resources Support:

• Manage and maintain HR transactions in the HRIS, including job description updates, compensation requests, and employee movement approvals.
• Ensure accurate and compliant maintenance of employee files, records, and documentation.
• Support recruiting efforts by coordinating interviews, managing candidate logistics, and facilitating onboarding and training.
• Assist in developing and implementing HR policies, procedures, and informational materials.
• Address employee inquiries with professionalism and escalate concerns as needed.
• Maintain confidentiality and discretion regarding employee and company information.
• Provide guidance to employees and management within the scope of the role, responding to needs with sensitivity and professionalism.
• Engage with employees, customers, vendors, and investors daily to foster a positive work environment.

Employee Benefits Administration:

• Support benefits administration under the guidance of the Senior Manager, HR, ensuring employee understanding of health insurance, retirement plans, and wellness programs.
• Educate employees on available benefits and assist with enrollment inquiries.
• Serve as the project lead for open enrollment.

HR Reporting & Compliance:

• Generate HR reports and metrics to support strategic decision-making.
• Facilitate the New Hire Orientation program and provide additional HR support as needed.

Administrative Support:

• Oversee mail coordination and ensure timely distribution.
• Manage office supplies, including ordering and tracking inventory.
• Collaborate with event leaders to coordinate logistics for company events.

• Associate’s degree in Human Resources or a related field OR a high school diploma with at least five (5) years of experience in an office or similar environment.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
• Working knowledge of federal, state, and local employment laws and regulations preferred.
• Proficiency in Microsoft Office and prior experience with HR systems preferred.
• Excellent verbal and written communication skills, a positive attitude, and strong customer service orientation.
• Ability to maintain strict confidentiality.
• Comfortable in a fast-paced, evolving work environment.
• Strong time management skills and ability to execute tasks efficiently.
• Experience supporting a global, matrixed organization is a plus.
• Proactive problem-solving skills with a sense of ownership and accountability.
• Ability to work collaboratively with cross-functional and geographically dispersed teams.
• Successful completion of a background check required.
• Flexibility to adjust work hours during peak project periods required.
• Ability to work in both office and manufacturing environments required.
• May require occasional lifting or moving of items up to 10 pounds required.

Work Location: Onsite

uLab Systems is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.