HR Generalist

Job Summary and Department Description

The Human Resources -Clinician Services team handles employee relations, assists with payroll/benefits questions, and facilitates training for all active clinicians on assignment. This team conducts investigations in conjunction with the client facility/location if there is an incident at the worksite and assists in pre-empting potential contract breaches.

The HR Generalist position provides professional support in the design, implementation, and administration of a broad range of human resources functions or programs within the team.  This position exists primarily to administer and oversee HR compliance in the areas of policies, procedures, records retention, and I-9 verifications, amongst others, as well as other HR daily processes. Core job duties are time sensitive and highly confidential. This position will also assist in general HR and administrative responsibilities as assigned.

Essential Functions of the Job

• Administer HR processes and provide educational and technical support to employees and/or managers as needed.
• Assist in monitoring and responding to the HR inbox and escalate any tier 2-3 issues as needed
• Maintain compliance with I-9 employment verification program at Avant, by abiding to IMAGE guidelines, for employees.
• Explain policies and procedures to employees and/or managers with minimal guidance.
• Document and update department guidelines and procedures as required.
• Operate HR systems and maintain confidential and employment related data; develop data reports and metrics on a variety of HR issues
• Assist in developing communications, education and information strategies that maximize employee understanding of HR policies, programs, services, and culture.
• Partner with other team members to ensure continuous improvement within all department processes.
• Respond to and resolve employee relations issues and concerns in conjunction with the HR Leadership team.
• Monitor and audit internal programs, produce written reports identifying improper procedures or documentation, research issues, and escalate to HR Leadership if needed
• Stay up to date on laws and regulations to maintain a good working knowledge and understanding of Multi State and Federal guidelines.
• Contribute to the attainment of specific departmental and company goals and results.
• Assist and/or administer a variety of support duties within HR and benefits including, but not limited to, leading lectures, office clerical duties, responding to various issues, and generating monthly and ad-hoc reports as required
• Assist other members of the department as needed.

Marginal Functions of the Job

• Other duties as assigned.

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, and Experience

• Bachelor’s degree in HR, Business, or equivalent field of study required, or equivalent combination of education and experience
• Minimum of 3 years of general HR experience, including employee relations, required
• PHR/SHRM-CP preferred
• Demonstrated evidence of knowledge in employment law, compensation, and employee relations
• Ability to interact effectively with executives and other leadership positions

• Outstanding communication and interpersonal skills
• Excellent organizational and time management skills

• Intermediate competency with database management and other HRIS software required
• Excellent computer skills in Microsoft environment (Word, PowerPoint, Excel, Adobe Pro/FoxIT)

Job Level Competencies

• Technical Skills: Intermediate ability to perform technical skills required for job role. This may include the use of specific technology, knowledge of job-specific tasks and concepts, etc. Intermediate ability to determine methods and procedures on new assignments. Intermediate ability to handle routine tasks as well as non-routine tasks. Intermediate ability to handle tasks with high level of complexity with limited guidance.
• Communicates Effectively: Intermediate ability to provide clear and concisely written, verbal and nonverbal communication. Develops and delivers effective communication to networks with senior internal and external personnel in own area of expertise. Experienced professional with a full understanding of the area of specialization.
• Develops Self: Intermediate ability to use and apply professional concepts in the full area of specialization. Intermediate ability to contribute to strategic initiatives within the specialization. Intermediate ability to stay current with emerging trends within area of expertise. Intermediate ability to pursue opportunities to broaden expertise and contribute to the organization's goals.
• Customer Focus & Teamwork: Intermediate ability to collaborate and share knowledge within department. Intermediate ability to apply an understanding of customer needs and team dynamics. Intermediate ability to gather and escalate customer feedback and insights.
• Decision Making: Intermediate ability to evaluate existing solutions and alternatives to obtain the most optimal results through both routine and non-routine problem-solving decisions. Intermediate ability to assess risks and benefits of newly proposed solutions for routine or non-routine scenarios within the team. Intermediate ability to identify when to seek input from others.
• Innovation: Intermediate ability in the development of ideas to establish new or improve existing business processes and increase productivity. Intermediate ability to handle problems of a diverse scope within area of specialization where the analysis of data requires careful evaluation. Intermediate abilities in creativity, flexibility, continuous improvement, curiosity, experimentation, data analysis, and entrepreneurship.
• Quality & Results Oriented: Intermediate ability to take ownership of their work and set high quality standards for output that impacts the team, department, or other cross-functional partners. There may be some management oversight for corrections, adjustments, or other considerations. Intermediate ability to consistently achieve exceptional results that positively impact the team and department.
• Resourceful & Tenacious: Intermediate ability to apply Company policies, procedures, and other available resources in a creative and effective way to resolve a variety of moderate to complex issues.

Required Licenses, Certifications, and Other Specific Requirements of Law

• Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain

Other Characteristics of the Position

Physical Demands:

• Stationary desk work for extended periods at a time
• Regularly required to communicate
• Infrequent lifting of office supplies up to 20 lbs.
• Vision abilities including close vision and ability to adjust focus

Work Environment:

• This job operates in a professional office environment.
• This role routinely operates standard office equipment.

Statement of Responsibility for Confidential Data

• Has access to, and requires daily use of, confidential records.
• Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
• Proprietary Information and Non-Conflict Agreement required

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.