HR Generalist

Under the direction of the SVP of People Operations, the HR Generalist is expected to lead the human resource team in the areas of recruitment and employee relations and support in the areas of training and development, onboarding and offboarding, benefit administration, and payroll. This position will have a high level of involvement with managers and various agencies. Most importantly, the HR Generalist supports the mission and vision of the Zufall Health Center.

Essential Functions, Duties and Responsibilities

• Develop and execute recruiting plans for employees and volunteers
• Network through industry contacts, association memberships, trade groups, social media, and employees 
• Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications
• Corresponds via phone and email with Applicants, Hiring Managers, Volunteers & Students as needed
• Maintains the applicant tracking system 
• Develop and track goals for the recruiting and hiring process
• Analyze recruitment metrics such as cost per hire, time-to-hire, sourcing, manager and candidate satisfaction, and turnover rates
• Coordinates Volunteer, student hiring, and internships, understanding needs within organization, and maintaining records of volunteer needs and those candidates fulfilling the projects
• Assist with preparing for orientation by preparing orientation packets, agenda, and sign in sheet as requested and needed
• Overseeing employee orientation and training
• Communicating policies pertaining to Human Resources, compensation and benefits
• Interviews employees to determine reactions to specific actions taken and possibly offering counseling services to employees
• Meets with management to discuss possible disciplinary actions to be taken for HR incidents 
• Assist with filing and personnel records maintenance
• Assist with benefits administration by entering in HRIS, communicating with insurance brokers and employees
• Performs other duties as assigned to support the function of the human resource department

• Knowledge of office practices, procedures, and equipment, including a personal computer and associated software such as Word, spreadsheets and graphic applications. Knowledge of Word and Excel required  
• Experience in the use of electronic medical records a plus
• Excellent oral and written communication skills, telephone skills and etiquette
• Ability to exercise interpersonal skills using tact, patience, and courtesy
• Detail oriented with ability to plan and perform complex administrative duties; establish priorities and organize work
• Ability to maintain confidentiality in all organizational matters
• Ability to maintain cooperative and effective working relationships with others
• Ability to meet schedules and time lines and to work independently with little direction

Education, Training and Experience

• Bachelor’s degree in HR or related field 
• At least 2 years’ experience
• SHRM-CP or PHR preferred