Duties and Responsibilities:
- Serve as a key point of contact for employee inquiries related to policies, procedures, and workplace concerns.
- Shape and maintain compliant, forward-thinking HR policies, including EEO-1 reporting, retention strategies, and proactive workforce planning.
- Assist in the resolution of employee relations matters, including conflict resolution, coaching, and corrective action documentation.
- Manage the onboarding and offboarding process, ensuring smooth transitions and compliance with internal procedures.
- Implement and track employee engagement initiatives and recognition programs.
- Oversee HRIS administration, ensuring accurate and up-to-date reporting structures, compensation workflows, time-off routing, and approvals.
- Assist with benefits administration, including open enrollment, changes, and employee education.
- Lead monthly benefits reconciliation by auditing enrollment data, verifying carrier records, correcting discrepancies, and ensuring alignment across payroll, UKG, and third-party vendors to avoid coverage gaps and billing errors.
- Act as the primary escalation point for payroll discrepancies, benefit enrollment issues, and unresolved employee concerns, providing timely and effective resolutions.
- Partner with Safety, Payroll, and other departments to ensure accurate and aligned communication across HR functions.
- Maintain confidentiality of sensitive employee information and HR data.
- Coordinate and help facilitate training and development initiatives.
- Administer and support leave of absence processes, including FMLA, short-term disability, and bereavement with empathy and efficiency.
- Generate regular reports to support executive decision-making, audit preparedness, and workforce planning.
- Contribute to diversity, equity, and inclusion efforts across the organization.
- Manage the probationary review process for new hires and coordinate milestone reviews.
- Plan and coordinate monthly and annual employee appreciation and recognition events, as well as the company newsletter and other talent engagement initiatives.
- Prepare documentation and support for internal or external audits (I-9 audits, benefits audits, workers’ comp).
- Coordinate and file workers’ compensation claims, ensuring accurate reporting, timely follow-up, and communication with affected employees and insurers.
- Provide general administrative assistance as needed, ensuring executive and departmental needs are met with professionalism and efficiency.
Skills:
- Strong understanding of HR best practices
- High level of professionalism, integrity, and discretion in handling confidential information
- Strong interpersonal and communication skills with ability to interact at all levels
- Detail-oriented with excellent organizational and time management abilities
- Problem-solving skills and ability to make sound decisions
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office Suite and HRIS systems (UKG or similar systems preferred)
- Adaptable and resourceful in dynamic environments
Education and Experience:
- 1-3 years HR Generalist
- Minimum of a Bachelor’s degree required