HR Generalist

HR GENERALIST

Mid-Senior Level Full-Time Irvine, CA Dreams of America + MDX Global

$75,000 per year + Retention & Per-Hire Incentive Bonuses

About the Role

This position supports two sister companies under the same ownership: Dreams of America and MDX Global. The primary focus is Dreams of America, with additional recruiting and onboarding responsibilities for MDX Global retail demonstration staff.

Dreams of America

Dreams of America is an award-winning community day program in Irvine, California, serving adults with developmental disabilities since 2015. With three locations, 200+ students, a 1:4 staffing ratio, and recognition as Regional Center Spotlight for Best Provider, we are one of Orange County's most trusted day programs. We are growing rapidly toward 275+ students and are building the operational infrastructure to support that growth.

MDX Global

MDX Global, Inc. is a professional marketing, promotions, and logistics agency founded in 2004. The company works with global brands such as Sebamed skincare and specializes in retail demonstrations at major chains including Costco, CVS, Rite Aid, and Walmart across 17 national regions.

The Opportunity

We are looking for a sharp, execution-focused HR Generalist to support our HR Manager across two growing organizations - Dreams of America and MDX Global. Our HR Manager owns the HR function end-to-end and is fully stretched across a 200+ student program with 50+ DSPs and three Irvine locations. This role exists to take critical work off their plate and execute it with minimal supervision.

You will report directly to the HR Manager and work closely with them on recruiting, onboarding, training, and compliance. This is a hands-on role - you will be in the details every day, moving fast, and delivering results across both organizations.

The right person for this role is someone who thrives executing in a busy, mission-driven environment, takes ownership of their responsibilities, and makes their manager's life easier from day one.

Key Responsibilities

Recruiting & Talent Acquisition

• Support the HR Manager in running the full DSP recruiting pipeline - job postings, screening, interviews, offers, and onboarding
• Maintain a proactive candidate pool so open positions are filled quickly and consistently
• Develop relationships with community colleges, vocational programs, and disability services networks to source qualified DSP candidates
• Track recruiting metrics and report regularly to the HR Manager on pipeline status and open roles

Onboarding & Training

• Execute the onboarding process for new DSP hires across all three locations under the HR Manager's direction
• Maintain and deliver DSP training materials, Lead DSP development resources, and manager training as directed
• Ensure all new hires are fully compliant, trained, and confident before their first day on the floor
• Identify gaps in current training materials and flag recommendations to the HR Manager

HR Compliance & Documentation

• Maintain employee files, certifications, and compliance documentation in accordance with California labor law
• Support Regional Center and state licensing HR compliance requirements under the HR Manager's oversight
• Assist with performance improvement plans, disciplinary documentation, and incident follow-up processes
• Flag compliance concerns and employment law updates to the HR Manager proactively

Retention & Culture

• Track DSP turnover patterns and identify root causes through exit interviews and stay interviews
• Design and implement recognition programs, incentive structures, and retention initiatives
• Be a trusted resource for staff at all levels - approachable, fair, and solutions-oriented
• Partner with managers and supervisors to address performance issues early and constructively

HR Systems & Reporting

• Maintain and optimize HR systems for scheduling, timekeeping, and documentation
• Provide monthly HR metrics reports to leadership including turnover rate, time-to-fill, and headcount
• Identify and recommend process improvements that increase efficiency as the organization scales

Payroll & Benefits Administration

• Process bi-weekly payroll for Dreams of America and MDX Global staff in coordination with the HR Manager, ensuring accuracy in hours, deductions, and classifications
• Maintain timekeeping records and audit timesheets for completeness, accuracy, and California wage and hour compliance prior to each pay cycle
• Administer employee benefits enrollment, changes, and terminations including health insurance, and serve as the primary point of contact for staff benefits questions
• Track and calculate retention bonuses, per-hire incentives, and other variable compensation, and ensure timely and accurate payout in coordination with the HR Manager
• Respond to payroll discrepancies and resolve employee pay inquiries promptly and professionally

MDX Global - Retail Demonstration Recruiting

• Recruit and onboard brand ambassadors and retail demonstration representatives for MDX Global, a sister company specializing in retail demonstrations at Costco, CVS, Rite Aid, Walmart, and other major chains
• Manage the full recruiting pipeline for MDX demo reps - sourcing, screening, hiring, and onboarding
• Track rep hours worked and confirm 60-hour minimum threshold is met before processing hire bonuses
• Maintain rep employment records and ensure compliance documentation is complete for all MDX hires
• Coordinate with MDX Global leadership on upcoming demonstration schedules and staffing needs

Compensation & Incentives

We believe in rewarding performance directly. In addition to your $75,000 base salary, you will earn a $100 retention bonus for every DSP hire who reaches their 6-month mark - because we care about quality hires, not just filled seats. You will also earn a per-hire bonus for MDX Global retail demonstration reps who complete a minimum of 60 hours worked.

Qualifications

• 3–6 years of HR Generalist experience with a track record of executing across multiple HR functions simultaneously
• Experience in disability services, healthcare, home care, social services, or a related people-intensive industry - strongly preferred
• Solid knowledge of California employment law including FMLA/CFRA, ADA, and wage and hour regulations
• Proven recruiting experience - you can source, screen, and onboard candidates efficiently and independently
• Comfortable working under an HR Manager and taking clear direction while executing with minimal supervision
• Highly organized, detail-oriented, and able to manage multiple open requisitions and HR tasks simultaneously
• Strong interpersonal skills - approachable and trusted by staff at all levels
• Proficiency with HR systems, applicant tracking systems, and standard business software

Preferred

• Experience specifically with DSP (Direct Support Professional) recruiting and retention
• Familiarity with Regional Center funding, DDS licensing requirements, or Title 22 regulations
• Experience supporting retail, events, or field-based workforce recruiting - relevant for MDX Global staffing
• SHRM-CP or PHR certification
• Bilingual English/Spanish

Why Dreams of America

• Direct impact - your work keeps a 200+ student program running at its best
• Autonomy - you own HR end to end, with full support from senior leadership
• Growth - we are actively expanding and this role grows with the organization
• Mission - you are supporting a program that genuinely changes lives in the Irvine community
• Award-winning team - Regional Center Spotlight for Best Provider, 10 years strong

How to Apply

Send your resume and a brief note about your HR background to:

janet@mdxpromo.com

Subject line: HR Generalist Application - [Your Name]

Applications are reviewed on a rolling basis. We move quickly for the right candidate.