HR Generalist

Reports to: HR Business Partner

Location: US, Florida (Remote)

Supervisory responsibilities: No direct management is required.

About MAXIS GBN

MAXIS GBN was co-founded in 1998 by MetLife and AXA, two of the largest and most trusted insurance companies in the world. In 2016, MAXIS GBN became a joint venture and established itself in London with offices at Monument where we employ an international team of over 90 staff, with another 90 based in eight countries around the world.

At MAXIS GBN, we work with multinational companies to help them deliver employee benefits (EB) to their staff around the world. We are a market leader in the global EB space, offering global pooled and captive solutions as well as comprehensive wellness programs.

We do this through working with a network of local insurance companies (members) in more than 100 markets across the globe. More than 60% of our member insurers are owned by MetLife or AXA, the other 40% are independent local insurers – all are experts in their markets and help us to find the right solutions for the local offices of multinationals and their employees based there.

Our London headquarters houses support services from global marketing to finance to client reporting and underwriting while working with colleagues based in offices in locations across Europe, the USA and Asia.

Summary of Responsibilities

The HR Generalist ensures the delivery of comprehensive HR services to the MAXIS US Team. This includes collaborating with business units on all aspects of Human Resources, such as recruitment, compensation, policy development, health and welfare benefits, record management, employee relations, and compliance state-specific labor laws. Additionally, the role supports projects like organizational design and restructuring.  

The role holder will:

• Support managers in the US region and provide guidance where necessary.

• Work with the wider MAXIS people team to roll out the People Strategy to the business.

• Develop and communicate HR policies and MAXIS regulations to employees and line managers ensuring legal compliance, fit with market conditions and suitability for the MAXIS business (and review others where necessary).

• Lead the US year-end performance management processes and salary/ bonus review in partnership with US Management.

• Collaborate with the Director of HR Operations & Reward on managing extended leave cases. Such as maternity, paternity, long-term absences, and return-to-work transitions, ensuring compliance and employee well-being.

• Partner with Director of HR Operations & Reward and third-party providers to support annual open enrollment process, ensuring seamless execution. Act as day-to-day contact for any ADP issues.

• Support the US business on all issues relating to Corporate Social Responsibility (CSR), Diversity & Inclusion and Wellbeing. Act as Champion, Enabler & Promoter of Diversity & Inclusion.

• Managing recruitment process, including job posting, coordinating offers, and initiating pre-employment screenings.

• Manages the new hire onboarding process, ensuring an engaging and seamless experience for all new employees.

• Manage ER matters, including performance management, disciplinaries, and grievances alongside the HR Business Partner/ Chief People Officer

• Facilitate employee engagement activities, including virtual happy hours, office hours, and team meetups, to foster connection and collaboration among remote US team members.

• Manage monthly payroll preparation to ensure all changes are accurately processed.

• Completes special projects as required (transformation, employee survey actions). Also be involved in projects such as Succession Planning, High Potentials, Management Training etc.

Required Competencies

• Bachelor’s degree education or equivalent level of work experience. HR qualification preferred (SHRM etc).

• Solid HR generalist with proven experience ideally within a dynamic international environment.

• In-depth knowledge of US employment law and policies and procedures and how these support a high-performing business.

• Attention to detail and flexibility to manage own workload in a mostly stand-alone role. Ability to work across all levels from Executive Team support to Administration. Able to ‘roll up sleeves’ where required.

• Excellent communication, influencing and problem-solving skills.

• Experience in Insurance/ Financial Services/ Sales desirable.

• Strong project management skills.

• High level of proficiency in MS Office and knowledge of HR systems (ADP TotalSource, BambooHR).

• Ability to liaise and influence across levels, geographies and culture including with own team.

For any other live vacancies at MAXIS, please see our Careers Page here