HR Generalist

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our HQ in Plymouth, MN. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology seeks an HR Generalist to join our People Team! Reporting to the VP of People, this is a critical role that serves the needs of our team members in MN and PA, managing benefits, employee relations, compliance, and performance management. 

A successful HR Generalist will:

• Audit and safeguard confidential employee files (digital and paper) related to federal compliance, onboarding, benefits, compensation, and performance review processes  
• Update payroll records by entering any changes to employee information or benefits such as job title changes, exemptions, terminations, promotions, and saving deductions
• Process unemployment claims responses and be the main point of contact for employment verifications  
• Work within the HRIS to update local and state payroll taxes  
• Provide new hires with explanations of benefits and instruct and assist them with enrollment in the various benefit offerings
• Understand the W-4 and I-9 forms and assist employees with questions  
• Process benefit enrollments quickly and accurately as well as ensure payroll deductions are accurately occurring
• Partner with employees and vendors to resolve any issues or questions related to benefits  
• Lead the Open Enrollment process in collaboration with The People Team, including design recommendations, education and administration
• Create resource guides to educate team members on benefits and payroll processes  
• Maintain vendor relationships related to insurance, 401k, and financial tools for employees
• Understand the bi-weekly payroll process for a multi-site organization
• Understand and work with vendors to process child support and other garnishments  
• Have the ability to oversee and work with vendors on the accurate and timely processing of year end payroll including W-2’s and 1095-C’s  
• Have the ability to work with vendors on 401(k) and Workers Comp compliance and audits
• Maintain HR policies and procedures, proactively identifying areas for improvement
• Ensure compliance with local and federal HR practices and regulatory requirements
• Conduct and document HR disputes and investigations as needed
• Handle employment related inquiries from employees, referring complex and/or sensitive matters to appropriate staff
• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments
• Collaborate with The People Team regarding offer letters and compensation-related documents for new hires  
• Additional projects or duties as needed

 REQUIRED QUALIFICATIONS 

• Associate or bachelor’s degree in related field, experience considered in lieu of degree
• 5 or more years of experience with benefits administration and employee relations/engagement with minimal supervision  
• Proven experience in designing, implementing, and administering health benefits and 401(k) plans
• Proficiency in Microsoft Office applications 
• Proficiency in HRIS systems, with a working knowledge of the payroll module
• Strong understanding of benefits including pre and post-tax deductions and set up in HRIS  
• Ability to prioritize duties and multitask in a fast-paced environment with specific deadlines 
• Ability to work independently in a time-sensitive environment 
• Confidentiality and respect for the privacy of employee records 
• Ability to communicate complex information at all levels of the organization  
• Proficient in handling employee relations issues through effective collaboration, thorough documentation, and coaching

PREFERRED QUALIFICATIONS

• Professional working proficiency in Spanish highly preferred
• Proficiency with Paylocity
• Hands-on experience with ICHRA health benefits implementation and support

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

• The estimated range for On-Target Earnings in this role is $70,000 to $85,000. On-Target Earnings consist of a combination of annual base pay and a variable bonus based on company performance
• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA
• Company-paid life insurance and short-term disability
• Company-sponsored social events 
• Premium brand partner discounts 
• Employee-led Committees in Social Events, Wellness, DE&I and Giveback

LOCATION

• 3000 Niagara Lane North, Plymouth, MN 55447
• Hybrid role: Three to four days onsite with work from home options following training (training is five days per week) - there is no option for fully remote work

INDUSTRY

• Business to Business E-commerce and Apparel

Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.