HR Generalist

Professional Packaging Systems (Pro Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 50 years.  Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority. 

If you are looking for a career where you make a difference with over 1,000 team players, please read on.

Human Resources Generalist

The Human Resources Generalist provides comprehensive, hands-on HR support across multiple functional areas, including employee relations, recruitment, benefits administration, compliance, and HR program implementation. This role partners closely with leaders and employees to support day-to-day HR operations while ensuring alignment with organizational goals, policies, and applicable employment laws. The HR Generalist plays a key role in fostering a positive, compliant, and high-performing workplace culture.

Key Responsibilities

Employee Relations & HR Support

• Serve as a trusted HR resource for employees and managers, providing guidance on policies, procedures, performance management, and workplace concerns.
• Support employee relations matters, including investigations, conflict resolution, disciplinary actions, and terminations, ensuring fairness and consistency.
• Promote employee engagement, retention, and company culture through effective communication and HR initiatives.

Recruitment & Onboarding

• Partner with hiring managers and Talent Acquisition to support recruiting, interviewing, hiring, and onboarding activities.
• Coordinate new hire orientation and ensure a smooth onboarding experience.

Benefits, Payroll & HR Administration

• Assist with the administration of employee benefits programs, including health, retirement, workers’ compensation, and leave programs.
• Support payroll processes and serve as a point of contact for employee payroll and benefits questions.
• Maintain accurate employee records and HRIS data; generate standard and ad hoc HR reports as needed.

Compliance & Policy Support

• Ensure compliance with federal, state, and local employment laws and company policies.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Stay informed on changes in employment laws and HR best practices; escalate issues and trends to HR leadership as appropriate.

Training, Development & Safety

• Support training and development initiatives, including compliance training and leadership development programs.
• Assist with workplace safety efforts and support safety committee activities, as applicable.

Data & Continuous Improvement

• Track and analyze HR metrics such as turnover, absenteeism, staffing, and benefits utilization.
• Provide insights and recommendations to improve HR processes and employee experience.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 3–5 years of progressive HR experience in a generalist or similar role.
• Experience in a manufacturing, distribution, or industrial environment preferred.

Skills & Abilities

• Solid understanding of HR practices, employment law, benefits administration, and payroll processes.
• Strong interpersonal, communication, and customer service skills with the ability to work effectively at all levels of the organization.
• Excellent organizational, time management, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and HRIS systems (e.g., ADP, UKG, or similar).

Certifications

• HR certification (PHR, SHRM-CP, or similar) preferred.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Must be able to lift up to 15 pounds occasionally.

About Pro Pac and Qual Pac 

Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more.

We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS.

Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!

Visit us at https://www.propac.com/.