HR Generalist - Bilingual

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a remote HR Generalist for our HR Services team.

The essential duties and responsibilities include:

• Human Resources:
  • Consult directly with clients, increase performance and limit liability
  • Coach clients on compliance and HR best practices
  • Handle labor relations and coordinate with attorney on labor/ union issues
  • Maintain in-depth knowledge of employment law changes and updates in applicable states
  • Exercise continuous communication with the client to ensure they are always informed regarding outstanding issues, changes, claims, etc.
  • Evaluate forms, policies, and processes for compliance and improvement
  • Complete revisions of forms and policies to fit client culture
  • Act as back up for pre-employment process, screening, new-hire process and employment files for clients
  • Facilitate performance management and coach supervisors on the termination process
  • Respond to verification of employment inquiries and unemployment claims/hearings/appeals
  • Respond to employee questions and complaints concerning HR related matters
  • Investigate, document and manage employee claims
  • Know when to escalate HR issues to the Director or CHRO
  • Monitor 401(k) process including year end testing and audit as applicable
  • Manage the Leave of Absence process
  • Partners with clients on acquisition processes
  • Create and deliver training for clients to increase performance and limit liability
  • Travel as needed (usually less than 25%)
  • Assist with Workers’ Compensation program, claims management and claims reviews
• Payroll:
  •  Partner with Payroll Manager as necessary
  • Provide payroll reports to client as requested
  • Work with Payroll Specialist to  train managers to administer Payroll Action Notices properly
  • Coordinate with Payroll Manager
• Employee Benefits:
  • Assist with benefits services such as open enrollment meetings and basic employee questions about health insurance
  • Partner with Benefits Specialist on any items that may need to be handled with employee benefits
  • Administer and track FMLA, personal leaves, short term disability, and long term disability
  • Assist with 401(k) questions
• Administration:
  • Document client processes, timelines, contacts, organizational charts, monthly tracking, and more as needed
  • Document HR issues and claims
  • Complete and assist with audits as needed
  • Maintain all employee files including I-9 compliance
    • Ensure all I-9’s are completed correctly and timely
    • Ensure E-verify is completed for each I-9
    • Ensure I-9’s are stored correctly, active and terminations

Experience and Education: 

• Must be bilingual
• 3-5 years of HR generalist experience 
• HR Certification preferred 
• Bachelor's Degree

Licenses:

• Valid Driver's License 

Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions