HR Generalist

Position Summary

The HR Generalist will administer programs to effectively influence and support the strategic direction for the property.  They will work in partnership with property leaders to implement high impact practices and programs designed to maximize performance and results via a consistent and meaningful employee experience.

Reporting to the HR Director, the HR Generalist will be responsible for the timely and accurate execution of HR operational activities across a broad range of HR disciplines including:

• Timekeeping
• Communications
• New Hire Orientation Training / Processing
• Team Member Engagement

Essential Functions

The HR Generalist will preferably have experience in at least two (2) of the four disciplines and when required by the HR Director will be expected to carry out the following:

Timekeeping

• Performing timekeeping audits
• Completing payroll adjustments on an as needed basis.
• Maintaining Point Notifications

Communications

• Creating inter-departmental communications and company wide newsletters to be distributed via email, social media, and print.
• Working with JCL HR Generalist to create communications for both properties.

Team Member Engagement

• Participate in the coordination of employee feedback surveys for the purpose of identifying strengths and opportunities. Help departments and supervisors to evaluate and analyze data providing recommendations and follow up support.

• Preparing and distributing internal communications
• Responsible for executing events associated with:
  • Rewards and Recognition
  • Health Benefits and Wellness
  • Service initiative support/implementation
  • Employee Community Involvement events
  • Engagement events including Holiday celebrations, Employee feedback/update meetings with leadership, Team Town Halls/Rallies
• Provide reports of engagement numbers.

Training

• Facilitate existing training programs, when needed.
• Ensure all employees successfully complete compliance training requirement within required time frames.
• Complete all prep for New Hire Orientation classes.
• Facilitate computer training classes.
• Schedule and populate training classes.
• Complete new hire training checklist and ensure department onboarding plan is executed.

General

• Responsible for maintaining files for all levels of the organization.
• Maintenance of Team Member personnel files, and distribution of termination documents as needed.
• Assist in continuous process improvement.

Knowledge, Skills & Abilities

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. 
• Respond to visual and aural cues. 
• Must have the manual dexterity to operate a computer and other necessary office equipment. 
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. 
• Ability to speak distinctly and persuasively. 
• Must be able to read, write, speak, and understand English 

Education and Experience

• Bachelor’s Degree in Human Resources or related field preferred
• At least 3 years of human resources experience preferred
• Experience in hospitality, retail, entertainment or other service business is preferred
• Experience providing exceptional customer service internally and externally
• Demonstrates an upbeat and positive attitude
• Ability to guide employees to proper resources whenever help is needed
• Able to develop creative solutions to challenging problems
• Shows genuine interest in employee progress
• Excels in motivating people
• Keeps fully alert to the weaknesses, strengths and opportunities facing the organization
• Proven ability to assist in the development of programs to improve the effectiveness and overall operation of the organization
• Effectively manages own workload
• Proficient in Microsoft Office

Required Certification/License  

• Must be able to obtain an Ohio Lottery Commission Non-Gaming license