Get to know Summit Pacific Medical Center:

Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.

• Critical Access Hospital
• 24/7 Emergency Department
• Level II Cardiac Center
• Level III Stroke Center
• Level IV Trauma Care

To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org

Pay Range (depending on experience):

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Job Summary
Assists in the development and administration of “best in class” human resources programs to attract, retain, and develop the highest caliber employees who are committed to Summit Pacific’s mission and values. Provides guidance and education to managers and employees regarding HR programs, policies and procedures. Contributes to and fosters a positive work environment that promotes Summit Pacific values. 

Job Specific Duties and Responsibilities
1. *Performs day-to-day operations within the human resources department to ensure actions are carried out in an accurate and timely manner. Maintains all documents, records and files in good order. Develops effective and efficient procedures and maintains data and statistics as needed to support or enhance operations.
2. *Administers compensation programs, which includes providing guidance and education on policies and procedures, performing job analysis, developing and maintaining job descriptions, conducting market and internal equity reviews, developing recommendations and implementing wage adjustments. Investigates and responds to unemployment claims and employment verifications.
3. *Administers benefits programs, which includes providing guidance and education on programs and procedures, facilitating resolution of problems, processing enrollments, changes, and terminations, and reconciling monthly enrollments. Assists with annual benefits review and open enrollment; conducts research and provides recommendations for program enhancements or changes.
4. *Assists with problem resolution, conflict management, performance management, disciplinary issues, grievance procedures, fact-finding and investigations.  Provides advice to managers and employees in addressing grievances and disciplinary situations.
5. *Performs talent acquisition activities including sourcing, recruitment and onboarding.  Assists in interviewing candidates and orienting new employees.
6. *Participates planning and authoring training and development content, facilitates training programs, and maintains learning management system (LMS) content and records.
7. *Maintains accurate and complete paper and electronic records. Conducts audits of employee records. Monitors key human resources indicators such as employee retention, turnover, workers compensation costs, sick time, overtime, charges and law suits, unemployment costs, and employee morale. Provides regular reports to leadership; recommends strategies to address areas of concern.
8. *Facilitates continuous process improvement. Participates in the development, implementation and ongoing assessment of human resources programs, policies, and procedures. Researches trends and best practices and develops recommendations. Monitors programs and policies; identifies opportunities for improvement and initiates appropriate enhancements and/or corrections. Contributes to quality improvement programs and initiatives in accordance with hospital policies, community standards, and compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.
9. *Builds and maintains effective working relationships. Advises and consults with managers and other hospital personnel. Serves as a liaison across disciplines. Participates as an active member of various committees; leads work groups, projects and committees as assigned.
10. *Maintains professional skills and awareness of regulatory changes, compliance issues, innovations and developments, through research and training/continuing education opportunities. Ensures compliance with all regulatory requirements and federal, state and local laws. Stays abreast of trends and best practices. 
11. Performs special projects and other related duties as assigned.
*Essential Job Function

Staff Member Responsibilities
1. *Adapts to changes in the work environment:  Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. SENIOR: Demonstrates flexibility.
2. *Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. SENIOR: Builds and maintains relationships across the organization.
3. *Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. SENIOR: Anticipates others’ needs and responds proactively; goes above-and-beyond to provide exceptional service.
4. *Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. SENIOR: Assists in training others.
5. *Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results.
SENIOR:  Demonstrates initiative; successfully performs advanced job duties. Monitors workload and effectively prioritizes tasks to achieve desired results.
6. *Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment.  SENIOR:  Meets team deadlines and responsibilities. Helps orient and acclimate new team members. 
7. *Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation.  SENIOR: Is respectful and courteous in difficult situations. Redirects those who engage in behavior that undermines trust.
8. *Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics.  SENIOR: Provides thoughtful and constructive input for strategic planning. Takes initiative to execute tactics.

Organizational Responsibilities
In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines; and act in an ethical, professional, respectful, and collaborative manner.

Required Education and Experience
• Associate degree or equivalent combination of education and experience. Bachelor’s Degree in Human Resources or related field is preferred.
• Three (3) years of progressively responsible human resources experience required. Healthcare experience preferred.

Required Licenses, Certifications and/or Registrations
1. PHR/SPHR, SHRM-CP/SCP or equivalent certification preferred.


Required Knowledge, Skills, Abilities
1. Knowledge and understanding of human resources theory and practices. Ability to apply concepts to actual situations in a practical manner and to guide managers and staff accordingly.
2. Knowledge of labor and employment laws and regulations.
3. Ability to cultivate effective partnerships and work in collaboration with managers and staff. Strong facilitation and coaching skills.
4. Proficient in the use of current technology; including Microsoft Office products. Ability to learn and effectively use a variety of computer systems and basic office equipment.
5. Ability to develop effective processes and protocols and to maintain accurate documentation and records.
6. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
7. Ability to maintain composure and professionalism in sensitive or stressful situations; ability to maintain strict confidentiality.
8. Ability to work independently performing a wide variety of assignments that require the use of independent judgment, problem-solving, organization, and prioritization skills.

Physical Requirements

Never = 0% of time Seldom = 1-10% Occasional = 10-30% Frequent = 30-70% Constant = over 70%
Lifting  <10 lbs X
Lifting 10-35 lbs X
Lifting >35 lbs X
Carrying <10 lbs X
Carrying 10-35 lbs X
Carrying >35 lbs X
Pushing/Pulling 0-35 lbs X
Sitting X
Standing X
Walking X
Bending/Stooping X
Crouching X

Vision Within normal range with or without corrective devices 
Hearing Within normal range with or without corrective devices. 
Speech Within normal range with or without corrective devices.

Work Shift:

Working Location:

Benefits:

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC:

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site

Additional Information:

• Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.
• Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:
• Hiking/ walking trails – whether you’re looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!
• Kayaking – There are many areas that are easily accessible and have beautiful views.
• Nature viewing – Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)
• Fishing & Hunting – If you’re looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!
• Other activities – Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.
• Nearby colleges – Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.

Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital’s programs, activities, services, and employment.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.