HR Generalist / HR Operations Lead

Position Overview

We are seeking an experienced and highly capable HR professional to serve as a key operational partner within our organization. This role is ideal for someone who enjoys both the strategic and hands-on aspects of HR and thrives in a fast-paced, collaborative environment where adaptability, initiative, and problem-solving are essential.

In our smaller company environment, this person will play a central role in keeping HR operations running smoothly and efficiently. The successful candidate will combine strong HR knowledge with exceptional organizational ability, systems aptitude, and the ability to manage multiple moving parts simultaneously.

This is a highly visible and impactful role that touches nearly every aspect of the employee experience and HR function.

The role requires a strong foundation in HR operations, employment law compliance, and employee support, along with the ability to navigate complex situations with professionalism and sound judgment.

Responsibilities

HR Operations and Employee Support

• Day-to-day HR operations and serve as a trusted resource for employees and managers
• Conduct new hire onboarding and orientation
• Support employee relations, policy interpretation, and day-to-day HR questions
• Coordinate and administer benefits programs, including open enrollment and employee communications
• Assist employees with benefits, payroll, and HR-related issue resolution
• Support recruiting, onboarding, offboarding, and compliance activities
• Maintain working knowledge of employment laws and HR compliance requirements, including wage and hour regulations, leave administration, employee classification, recordkeeping, and workplace policies
• Help ensure HR practices, payroll processes, and employee programs remain compliant with applicable federal, state, and local employment laws
• Assist with HR audits, documentation reviews, policy updates, and compliance-related reporting
• Partner with leadership to identify and address potential compliance risks proactively

Payroll, Benefits and HR Systems

• Maintain strong working knowledge of payroll, HRIS, benefits administration, and 401(k)/retirement systems
• Troubleshoot and resolve complex or unusual payroll, benefits, and systems-related issues
• Partner with vendors and internal stakeholders to ensure data accuracy and smooth process execution
• Monitor HR data integrity, reporting, and compliance requirements

Project Coordination and Process Improvement

• Help coordinate HR initiatives and projects from start to finish
• Monitor timelines, follow-up items, and implementation details to ensure projects stay on track
• Anticipate issues, identify process gaps, and proactively develop solutions
• Improve workflows and recommend operational efficiencies across HR processes
• Serve as a dependable “go-to” problem solver and operational support partner

Compensation & Benefits:

• Competitive salary based on experience 
• Health, dental, and vision insurance 
• 401(k) with 4% company match 
• Paid time off for vacations and holidays 
• Opportunities for growth and advancement  

Location: 

• On-Site
• East Liverpool, OH.
• Occasional Travel within regional area for HR related events and training 

Schedule: 

• Monday–Friday, 8:00 AM–5:00 PM, with 1 hour lunch. 

PHYSICAL/WORK ENVIROMENT:

• Requires sitting for long periods.
• Requires performing accurate, knowledgeable detailed work.
• Extensive computer work and professional administrative office setting.
• Use of hands for repetitive motion.
• Frequent telephone use.

What We’re Looking For

The ideal candidate is:

• Highly organized and exceptionally detail-oriented
• Technically capable and comfortable navigating HR systems
• Proactive and forward-thinking
• Able to manage multiple priorities without losing momentum
• Comfortable handling both strategic responsibilities and day-to-day administrative work
• Calm under pressure and effective at solving problems independently
• A strong communicator with excellent follow-through and judgment
• Someone who understands the importance of compliance and accuracy while still operating with a practical, solutions-oriented mindset
• Ability to recognize potential legal or compliance concerns and escalate or address issues appropriately

Qualifications

• 5+ years of progressive HR experience in a generalist or HR operations role
• Experience supporting payroll, benefits administration, and HR systems
• Strong systems aptitude and troubleshooting ability
• Experience in smaller or fast-paced organizations preferred
• Excellent organizational, multitasking, and communication skills
• Strong understanding of HR compliance and employment law, including wage and hour regulations, FLSA classifications, leave administration, and general HR best practices
• Ability to apply sound judgment and maintain compliance while balancing employee experience and business needs
• Experience supporting HR compliance activities in a fast-paced environment preferred
• Ability to handle confidential information with professionalism and discretion
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred

Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer. 

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to these factors.