Main responsibilities

? Maintain and update employee records and benefits files.

? Manage general inquiries and complaints via online ticketing system.

? Coordinate daily benefits processing, including enrollments, terminations, and claims.

? Advise and inform employees of the details of the company's benefit programs.

? Utilize HRIS system and various tools to resolve benefit-related issues and respond/manage queries and requests in a timely manner.

? Assist with the processing of National Medical Support Notice inquires and enrollments.

? Assist with the processing of dependent verification documents.

? Assist with various audits of benefits data and special projects as necessary.

? Assist with weekly and monthly invoicing payment process.

? Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.

? Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.

? Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.

What we are searching for

? Bachelor's degree in human resources, business, finance, or a related field is preferred. Manager is open to candidates who have some college and work experience.

? 2 - 5 years of experience as a benefits administrator or in a similar role.

? Knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay and other areas.

*Experience with HRIS systems required.

? Experience with Oracle nice to have.

? Microsoft Office and application skills with emphasis in Excel knowledge - Candidate must be able to perform V-lookups and create pivot tables.

? Knowledge of benefit plans and compliance requirements.

? Ability to take initiative and act proactively.

? Strong administration and documentation skills.

? Strong attention to detail; producing quality work, free of discrepancies.

? Strong team player who can motivate and work with others to achieve desired results.

? Strong communication and interpersonal skills.

? Strong analytical and problem-solving skills capabilities.

? Ability to handle confidential information in a professional manner.

? Ability to work in a fast paced and demanding environment with flexibility to quickly adapt to change

HR Generalist I_USA

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