The HR Manager is responsible for supervising HR staff, managing employee life-cycle programs, and administering HR policies and procedures. This position serves as a key resource for employees and leadership, partnering closely with department leaders to support workforce needs, manage employee events and recognition programs, and assist with legal compliance and employment matters. This role also monitors department goals and budget performance, ensures proper reporting, and supports special projects within the HR team.
Lead, develop, and supervise HR team members, including hiring, training, coaching, and managing performance
Provide excellent customer service to team members, leadership, and guests
Advise employees and managers on HR policies and procedures
Oversee employee relations, investigate concerns, and recommend resolutions
Coordinate HR programs, including employee recognition and engagement events
Prepare and submit required HR reports and unemployment claims; represent company in hearings and employment actions
Support legal compliance efforts and assist with employment-related claims
Partner with leadership to address organizational needs and support departmental initiatives
Monitor and manage HR budget and established performance goals
Communicate policy and procedural updates clearly and effectively
Maintain strong working relationships at all levels and foster a positive workplace culture
Bachelor’s degree and 8+ years of HR experience, or equivalent combination of education and experience
Minimum 3 years of leadership experience
PHR/SPHR certification preferred
Strong knowledge of employee relations practices, HR programs, and compliance
Proficiency in Microsoft Office
Excellent written and verbal communication skills
Demonstrated ability to lead and motivate teams in a fast-paced environment
Strong problem-solving, analytical, and decision-making skills
Ability to maintain professionalism and confidentiality under pressure
Ability to build positive relationships across all levels of the organization