HR Manager - Leave Administration

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day

Leidos QTC Health Services seeks a strategic, results-oriented HR Manager – Leave Administration to lead and elevate our leave programs as we transition from a third-party administrator (TPA) to a fully in-house model. If you thrive in a high-volume environment, love solving problems, and are energized by process improvement, let’s talk!

This role is fully remote

Primary Responsibilities:

• Drive the transformation from a TPA-based model to an internal, scalable leave administration program — owning design, execution, testing, documentation, and change management.
• Partner cross-functionally to build robust procedures, quality controls, escalation paths, and service standards that support a centralized in-house model.
• Oversee a high-volume caseload of leave requests — including FMLA, ADA, short-/long-term disability, paid family/medical leave, military, and other statutory and company-sponsored programs — ensuring timely, compliant, and accurate case management from intake through return-to-work.
• Serve as a trusted subject matter expert (SME) for managers and employees on leave policies, eligibility, workflows, documentation, reporting, and related inquiries.
• Maintain accurate records, ensure HRIS data integrity, and produce regular operational dashboards and compliance metrics.
• Build strong partnerships with HR Centers of Expertise (HR COEs), Legal, Compliance, Benefits, Project Management, and Payroll to interpret regulatory requirements, address risk, and update policies (FMLA, ADA, state leave laws), and maintain strong risk mitigation.
• Educate and empower managers and HR partners with tools, training, and resources to confidently support their teams through leave scenarios.
• Analyze trends, identify bottlenecks, and lead improvements that increase operational efficiency, accuracy, and service quality.
• Recommend solutions that leverage data, automation, and innovative practices to streamline processes and enhance employee experience.
• Manage a team of HR professionals.

Core Competencies:

• Fast Learner & Continuous Improver: Quickly ramp up in new environments, assimilate processes, and propose smart, practical enhancements.
• Process & Project Leader: Strong project management skills, especially in transformational initiatives like program insourcing, systems implementation, and workflow redesign.
• Collaborator & Influencer: Able to build credibility across HR COEs, legal, operations, and leadership; excellent communicator and educator.
• Compliance & Risk Minded: Solid grounding in federal, state, and local leave laws with a focus on accurate interpretation and application.
• High Volume & Detail-Oriented: Thrives in high-energy settings managing multiple complex cases with accuracy, empathy, and urgency.

Required Qualifications:

• Bachelor’s degree in Human Resources, Business, or related field from an accredited college, or equivalent experience/combined education.
• 7 years of leadership experience.
• Demonstrated track record leading high-volume leave caseloads and driving operational excellence.
• Knowledge of applicable state and federal employment laws, including FMLA, ADA, and other statutory leave programs.
• Strong business acumen and ability to influence and manage change.
• Must be able to travel up to 10%.

Preferred Qualifications:

• 7 years of progressive Leave Administration experience, ideally in a mid-size or multi-state environment with complex leave programs.
• Experience transitioning leave programs, whether from a TPA, technology implementation, or internal service model design.
• Proven ability to partner with Legal and HR COEs to support compliant, efficient HR programs.
• Advanced knowledge of HRIS systems and data integrity practices.

Additional Information:

• Travel requirements: Up to 10%.

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations. 

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws