Job Description Summary

Develop, deliver and oversee HTM (Biomed) technical training program, including Biomed Apprentice, Build-a-Biomed, and all multi-vendor HTM technical training. Additional responsibilities include overseeing the Healthcare Institute College of HTM operations and supervisory oversite of HTM technical trainers, developers, and program administrators.

Job Description

Roles and Responsibilities

• Ensure all fundamental processes, support structures, performance metrics and operational mechanisms needed to meet objectives are established and effective

• Set training delivery expectations for technical training team members, provide training, coaching and remove barriers, as needed; manage performance to HTM business objectives

• Drive VCP through development of a robust new course training funnel. Drive development of opportunities to deliver purchase service savings through field enablement

• Develop and deliver technical training content as required to meet agreed timelines

• Through collaboration with the HTM program management team, support the development and delivery of program training as needed

• Regularly communicate status and progress to internal stakeholders

• Develop and deploy technical training effectiveness measurement process. Use insights to drive continual process improvements of training delivery

• Oversee the delivery of the technical competency process

• Improve training efficiencies through expansion of virtual course library and leveraging modern tools and platforms

• Standardize and formalize curriculum and material;

• Oversee class scheduling and logistics;

• Support the expansion of the College of HTM

Required Qualifications

• Bachelor’s degree or equivalent experience of at least five years’ experience working in the HTM (Biomed) industry or developing and delivering training to a technical workforce;

• Ability to develop and execute priorities and approaches to meet objectives;

• Ability to resolve complex issues within functional area and/or area of expertise.

• Experience leading cross functional teams to achieve business goals;

• Highly organized with an ability to cut through complexity to develop simple, straight-forward systems;

• Self-starter who can work independently, with the confidence to make most decisions and quickly pulling in support as needed to achieve objectives;

• Direct experience developing and delivering in-person, written or video-based training or technical communications to a distributed service team;

• Strong influencing, communication and relational skills across business functions and leadership levels;

• Service mindset with a passion for helping the field team achieve their goals by removing obstacles, providing guidance, and setting high standards

• 5 days a week in office

Desired Characteristics

• Experience leading multiple HTM (Biomed) sites;

• Deep understanding of QA, ISO, FDA, and hospital accreditation standards;

• Socially-oriented problem solver who believes the best solutions come from collaborative teams;

• Exceptional interpersonal skills;

• Exceptional skills as a change agent and process-oriented individual;

• Strong oral and written communication skills.

• Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.

  
   

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