Human Resources Business Partner

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VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery. 

PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive. 

VALUES

Service Focused • Collaborative • Accountable • Trustworthy • Transparent

El Paso County is seeking a seasoned Human Resource Business Partner (HRBP). Reporting directly to the Employee Relations Supervisor, you’ll serve as a trusted advisor to leaders across the organization, partnering with them to proactively strengthen workplace effectiveness, address challenges early, and support a positive, accountable work environment.

In this role, you will navigate complex people-management issues with empathy, fairness, and professionalism while staying true to our core values. You’ll apply strong employee relations expertise and sound judgement to recommend strategies, support the team in addressing workplace concerns, and help leaders successfully manage performance and behavior expectations. We’re looking for a candidate who brings highly developed analytical, interpersonal, problem-solving, and communication skills, along with the ability to resolve conflicts and facilitate conversations that move teams forward.

The HRBP must be comfortable evaluating key metrics and trends to make data-informed recommendations and will use insights to identify risks and opportunities proactively. The ideal candidate must possess excellent writing skills, producing clear, professional documentation and communications that support consistent, high-quality outcomes. With a mindset for continual process improvement, you’ll look for ways to streamline practices, strengthen consistency, and elevate service delivery across employee relations.

You will also serve as a backup to our workplace investigator, stepping in to support or lead investigations as needed. Additionally, you’ll stay attuned to organizational and operational developments across the County to anticipate potential employee relations risks and develop proactive plans to address them. As El Paso County continues to strengthen and improve how we work, you’ll play a key role in supporting organizational change management by helping leaders communicate effectively, engage employees, and sustain progress over time.

Join us in making a meaningful impact on the workforce of El Paso County – apply today!

• Serving as a strategic partner and resource to the County’s departments and offices.
• Partnering with leadership to align Human Resources (HR) operations with business objectives.
• Championing of HR strategies such as employee development, mentoring, and coaching.
• Providing interpretation and guidance regarding HR functional areas, including benefits, compensation, talent acquisition, organizational development, and risk management.
• By leveraging your expertise in HR policies, employment laws, and investigative techniques, you will gather evidence, interview relevant parties, and analyze information to reach fair and objective analysis. Your recommendations and actions will contribute to promoting a culture of trust, accountability, and compliance within the organization.

• Serves as a strategic resource for Departments and Offices regarding employee relations matters, performance management, recruitment solutions, employee retention, workforce planning, training needs, risk, benefits, and compensation. Collaborates with appropriate HR staff to develop business strategy and achieve goals.
• Maintains in-depth knowledge of legal requirements related to the management of employees, reducing legal risks, and ensuring regulatory and policy compliance. Stays abreast of employment law changes and requirements; disseminates this information and takes action to implement as applicable. Partners with the Office of the County Attorney as needed/required.
• Conducts workplace and Title VII investigations. Ensures timely completion of investigations and provides timely and objective investigation reports outlining findings, analysis, and recommended actions to relevant stakeholders, including HR leadership and management. Continuously assess and improve investigation processes and protocols to enhance efficiency, effectiveness, and fairness.
• Provides performance management guidance to leadership (e.g., coaching, counseling, career development, and disciplinary actions). Provides conflict resolution strategies; facilitates conversations, as necessary.
• Provides guidance and recommendations to leadership regarding the employee disciplinary process. Works with leadership to review and edit disciplinary documents; provides suggestions for recommended changes.
• Works closely with leadership and employees to improve work relationships and collaboration, build morale, increase productivity and retention, and create a sense of community within the workplace.
• Monitors, gathers, consolidates, and analyzes metrics and employee-related data to identify trends and develop solutions; compiles and disseminates reports as appropriate.
• Conducts and supports a variety of surveys and corresponding action plans for the County, departments, and offices, including employee engagement and stay surveys.
• Participates with projects; researches necessary and appropriate resources.
• Conducts organizational and talent assessments; collaborates with appropriate leadership to develop talent strategy and build workforce capability.
• Assists with the unemployment insurance (UI) program by helping to formulate responses to claims and attending appeal hearings, as necessary.
• Identifies opportunities for improving service delivery methods and procedures; identifies resource needs, reviews with appropriate management staff, and implements improvements.
• Provides guidance and input on business unit restructures, workforce planning, and succession planning.
• Identifies training needs for departments/offices and individuals. Participates in the monitoring of training programs to ensure the success of assigned departments/offices and/or individuals.
• Establishes and fosters effective working relationships and strong business partnerships.
• Provides support and assistance to other HR staff; informs and communicates with HR staff on related matters.
• Performs other duties as required.

Knowledge, Skills & Abilities

• Ability to interpret and apply Federal, State, and Local policies, laws, and regulations.
• Must be proficient with Microsoft Office (Word, PowerPoint, Excel, and Outlook) Software and HRIS systems.
• Ability to analyze problems, complex data, and information and identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. 
• Must possess excellent writing, note-taking, and proofreading skills; ability to write clearly and concisely with proper regard to spelling, grammar, and punctuation.
• Must be an excellent communicator with the ability to effectively communicate with persuasion, tact, courtesy, and diplomacy, both verbally and in writing, even in difficult situations.
• Ability to establish and maintain effective working relationships with employees, County staff, elected officials, and the public.
• Strong analytical skills to interpret and evaluate various methodologies and associated data.
• Must possess strong attention to detail and initiative, with the ability to determine appropriate workflow and to complete all tasks within deadlines.
• Must be customer service oriented and possess strong organizational skills.
• Ability to work independently and in a team environment with minimal supervision.
• Must be honest, truthful, trustworthy, and possess a high degree of personal integrity.
• Must be able to handle difficult situations in a respectful and professional manner.
• Must be open to change and new information and able to adapt behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
• Ability to deal effectively with pressure and ambiguity.
• Ability to maintain strict confidentiality.
• Maintain regular and punctual attendance.

• High school diploma or equivalent education.
• Four years of human resources experience of which two years must include providing performance management guidance, resolving complex employee relations issues, and conducting workplace and/or Title VII investigations.

• Bachelor's degree in business administration, human resources, or a related field.
• Experience responding to unemployment insurance (UI) claims and attending UI appeal hearings.

• Must possess and maintain a valid driver's license.
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• Associate of Workplace Investigators Certificate or SHRM Workplace Investigations Specialty credential preferred.

• Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.

Duties are primarily performed in an office and remote work environment dependent upon Department discretion and business needs; some local travel is required.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.