SUMMARY
Partners with property leadership and employees at all levels to achieve business objectives including; assists with management practices by interpreting policy, facilitates benefits administration, collective bargaining agreement compliance, engages in employee relations and activities, assists with the selection and talent management process, as well as performs special projects by assignment. Provides coaching and professional development as appropriate. Must be able to maintain a high level of confidentiality.
ESSENTIAL DUTIES AND RESPONSIBIITIES include the following. Other duties may be assigned.
Promote and maintain all steps of the Harrah’s Customer Service program.
Develop and maintain positive working relationships with corporate staff, property employees, and vendors.
Provides HR coverage as needed.
Enters employee information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason into corporate HRIS. Maintain records of training and reporting documents as outlined by Corporate, Federal and State regulations.
Compiles data from personnel records and prepares reports as required by management.
Examines employee files to answer inquiries and provides information to authorized persons.
Develops, tracks, and delivers effective, high impact education and development initiatives/training in a classroom setting or in the Learning Management System, assist in New Hire Orientation and onboarding.
Administer all aspects of the Employee Benefits; employee enrollment, and verification of eligibility.
Administer FMLA/ADA and other Leave of Absence Policies.
Prepares documentation and represents organization at personnel-related hearings and investigations/grievances and unemployment claims.
Educates and coaches employees on business and HR processes, policies, effective practices, and systems.
Provides guidance and counsel to management concerning corrective actions, terminations, and other employee issues.
Conducts investigations of employee complaints
Assists with full-cycle recruitment process including requisitions, sourcing and screening qualified candidates, executing employment offers, and facilitating the on boarding process, conducting exit interviews and retention/turnover plans.
Partners with Centralized Scheduling and the Play Committee in team member engagement and Reward and Recognition.
Coordinates Risk and Safety claims from internal and external guest. Reviews Surveillance report and ensures proper procedure is followed. Ensures workers comp process is followed accurately including but not limited to pay and coding. Provides all reports required for Risk and Safety purposes.
May be required to perform duties outside of normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Comply with company policies; all state and federal regulations; and internal controls as it relates to this position.
SUPERVISORY RESPONSIBILITIES
No direct reports
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B.A.) from four-year college or university; and five or more years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions form groups of managers clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Microsoft Office, specifically, Word, Excel, PowerPoint and Outlook, and be comfortable searching information from the Internet.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to qualify for licenses and permits required by federal, state and local regulations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Range: $60-70k