Hybrid / Remote – Must be based in VA |
About Care Advantage
At Care Advantage, Inc., we provide personalized, one-on-one care that improves quality of life for individuals across homes, hospitals, and healthcare facilities. Our organization is built on a commitment to clinical excellence, operational efficiency, and compassionate service.
Our I.C.A.R.E. Values Define Everything We Do
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Integrity – We act with honesty and do what's right-even when it's difficult
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Compassion – We lead with empathy, understanding, and a people-first mindset
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Accountability – We own our actions and deliver results
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Respect – We honor every individual and foster inclusive environments
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Excellence – We continuously raise the standard in care and performance
These values aren't just words-they guide our leadership decisions, employee experience, and patient outcomes.
Position Overview
The Human Resources Business Partner (HRBP) serves as a strategic and operational leader, partnering closely with leadership and field teams to drive organizational effectiveness.
This role goes beyond traditional HR-you'll act as a trusted advisor, balancing employee advocacy with business needs while ensuring compliance, optimizing HR systems, and strengthening workforce engagement.
Key Responsibilities
Employee Relations & Workforce Engagement
- Serve as the primary escalation point for employee relations issues across assigned regions
- Conduct complex workplace investigations (harassment, policy violations, performance concerns) with objectivity and confidentiality
- Provide coaching to managers on performance management, disciplinary action, and employee development
- Lead root-cause analysis for turnover trends and implement targeted retention strategies
- Facilitate stay interviews, exit interviews, and employee feedback initiatives
- Promote a positive employee experience aligned with I.C.A.R.E. values
Compliance, Risk Management & Audits
- Ensure adherence to federal, state, and local employment laws (FLSA, EEOC, I-9, etc.)
- Conduct routine and audit-ready personnel file reviews to ensure compliance
- Oversee I-9 verification and audit processes, ensuring accuracy and timeliness
- Review and assess background checks for employment eligibility decisions
- Maintain and update:
- Employee handbook
- HR policies and procedures
- Job descriptions
- Lead and support regulatory reporting and audit preparation
HR Systems, Data & Process Optimization
- Act as the HRIS expert (ADP preferred) supporting system optimization and troubleshooting
- Maintain data integrity, ensuring accuracy across employee records and reporting
- Analyze key HR metrics (turnover, retention, compliance trends) to guide decisions
- Identify opportunities to:
- Automate manual processes
- Improve workflow efficiency
- Standardize HR operations across regions
- Maintain centralized documentation (SOPs, templates, HR forms)
Strategic HR & Business Partnership
- Partner with leadership teams to align HR strategy with business goals
- Provide insights and recommendations on:
- Workforce planning
- Organizational structure
- Talent management
- Support growth initiatives, including M&A integration activities
- Act as a change agent, helping leaders manage organizational changes smoothly
Required Qualifications
- 5+ years of progressive experience in HR (HRBP, Generalist, or Employee Relations)
- Strong background in:
- Employee relations
- Workplace investigations
- Compliance and audits
- Advanced knowledge of employment laws and HR best practices
- Hands-on experience with HRIS systems (ADP strongly preferred)
- Bachelor's degree in Human Resources, Business Administration, or related field
Preferred Qualifications
- SHRM-CP or PHR certification
- Experience supporting multi-site or healthcare environments
- Exposure to M&A or organizational change management
- Strong analytical and reporting experience
Competencies for Success
- Strong interpersonal and influencing skills across all levels
- Ability to handle sensitive and confidential information with discretion
- Strategic thinker with the ability to execute tactically
- High attention to detail and ability to manage multiple priorities
- Alignment with I.C.A.R.E. values in daily interactions and decision-making
Remote Work Expectations
- High-speed, reliable internet for video conferencing and system access
- Quiet, distraction-free workspace ensuring confidentiality
- Ability to remain highly responsive and collaborative in a remote environment
Travel Requirements
- Occasional travel to regional offices based on business needs
Why Join Care Advantage?
- Work for a mission-driven healthcare organization making real impact
- Be part of a culture rooted in Integrity, Compassion, Accountability, Respect, and Excellence
- Opportunity to influence people strategy at a growing organization
- Meaningful work that directly affects employee experience and patient care
Apply Today - If you're an HR professional who thrives in a dynamic environment and wants to make a meaningful impact-we want to hear from you.
Location: 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23173, 23114, 23112, 23113, 23832, 23836