Human Resources Business Partner - I/II/Sr

1. Executes the daily HR operations, which may include answering employee questions, talent acquisition, onboarding, offboarding, benefits, wellbeing, employee relations, and internal communications on HR matters. 
2. Partner with leaders at multiple levels and their teams to develop and execute HR strategies and activities that champion growth, innovation, and organizational effectiveness. This includes implementing programs, processes, and tools to help set managers and employees up for success. 
3. Collaborates proactively with hiring managers and business partners to understand the technical requirements, and support hiring needs.Identifycandidates for the best fit, based on role requirements, and qualifications of open positions, andidentifyopportunities for process improvements. Guides internal stakeholdersregardinghiring and interviewing best practices.
4. Identifyopportunities to attract, develop, andretainpeople to achieve theirfullestpotential.
5. Partner with departmental leads to assess employee development needs, make recommendations, and implementappropriate solutionsthat align with the organization's strategic plan. 
6. Provide human resources business support services in the areas of recruiting, on- and off-boarding, performance management, benefits instruction/enrollment, and/or employee development.    

7. Maintains knowledge of trends, best practices, regulatory changes, andnew technologiesin human resources, talent management, benefits, leave programs, and/or employment law and makes recommendations where needed.
8. Serves as a resource and main point of contact for HR policy/procedure clarification and as an advisor for other departments while handling employee relations issues and whenappropriate, escalating issues to leadership as needed.
9. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legalrisksand ensuring regulatory compliance. Collaborates with the safety and risk team as needed and may serve as backup coordinator forworker'scompensation claims.
10. Support employee relations practices necessary toestablisha positive employer-employee relationship and promotea high levelof employee morale and motivation.
11. Assistwith coordinating compliance and regulatory training for all employees.
12. Build trusting relationships with the workforce to ensure the effective delivery of HR programs and provideexpertisetoidentifyand address employee relations items.
13. Identifyopportunities to improve employee experience, assess current programs, and propose innovative ways to improve existing or implement new initiatives
14. Provide support to training and development programs, performance management, change management, and staff recognition initiatives.
15. Stays abreast with state and federal labor laws and supports departments and organizations tomaintaincompliance with such laws. 
16. Maintains current knowledge and understanding of Toho Water Authority policies and procedures to respond to employee inquiries and address implementation issues. 
17. Conduct special research assignments, create reports, analyze data, and prepare conclusions and recommendations for consideration by management or special committees. 
18. Actively involved in employee surveys, analytics, and focus groups. 
19. Completes special projects by clarifying projectobjectives; setting timetables and schedules; conducting research; developing and organizing information; and fulfilling transactions. 
20. Supports overall administrative functions, including filing, scanning, faxing, preparing correspondences, andassistinginternal and external customers. 
21. Provide exceptional customer service (internal and external) concerning day-to-day issues and inquiriesregardingToho programs, policies, and procedures.  
22. All other duties as assigned.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain thatrequiredqualification would be:

1. Minimum of 5 of experience in the field of Human Resources with a focus on talent acquisition, total rewards, and/or employee development.

2. Any combination of education and experience which demonstrates the candidate’s ability to perform successfully in this position will be considered.
3. Proficient in using Microsoft products andabilityto learn Toho’s HRIS.
4. Upon employment, mustpossessand maintain a valid State of Florida Class E Driver's License.

DESIRABLE QUALIFICATIONS:

1. Bachelor's degree in Human Resources, Organizational Management, or related field.
2. SHRM or HRCI Certification
3. FMLA/ADA/ Workers Compensation Experience 
4. Utility experience in the HR capacity.

KEY PERSONAL ATTRIBUTES:

1. Proven program and project management skills,demonstrating leadership and accountability.
2. Solution and results-oriented approach to all situations strong organizational skills ability to prioritize and impeccable time management skills are highly desired
3. Demonstrates strong interpersonal skills through positively motivating people, valuing others' ideas, and being a cultural leader.
4. Ability to analyzelarge amountsof information to interpret and make recommendationsregardingtrends.
5. Ability to speak and write persuasively, listen effectively, and engage in meaningful partnerships with both internal and external customers.
6. Ability to foster open transparent communications and proactively build positive relationships.
7. Sound andappropriate judgmentin making decisions and recommendations; devotion to integrity, fairness, and the highest ethical standards coupled with the ability to handle confidential matters with discretion.