Human Resources Coordinator

At Network for Hope (NFH), the Human Resources (HR) Coordinator provides administrative and operational support to the Human Resources department, with a focus on employee records management, HRIS data integrity, benefit processing, onboarding support, and employee inquiries. This role supports the HR Generalist and HR Manager in executing day-to-day HR operations and cyclical HR processes while ensuring a high level of customer service, accuracy, confidentiality, and regulatory compliance.

Key Responsibilities

HR Administration & Employee Records

• Provides responsive and customer-focused HR support to employees and managers.
• Maintains accurate employee records, personnel files, and HRIS records while ensuring confidentiality and regulatory compliance.
• Processes employee lifecycle documentation including onboarding, status changes, transfers, promotions, and terminations.
• Assists with payroll-related administrative changes and communicates relevant updates to the payroll processing team bi-weekly to ensure proper payroll processing.
• Ensures all required documentation is completed and maintained appropriately within employee personnel and confidential files.
• Supports compliance efforts by maintaining required postings, documentation, audits, and tracking recurring compliance requirements in conjunction with the HR Generalist.
• Assists with annual Motor Vehicle Record background checks and related follow-up as directed by the Human Resources Manager.
• Serves as a primary point of contact for general HR inquiries and directs employees to appropriate resources.
• Assists with tracking and reporting HR metrics, evaluations, departmental deadlines, and employee milestones including anniversaries and birthdays. Provides reporting to executive leadership as requested.
• May assist with the facilitation of employee recognition program rewards as directed.
• Facilitates the launch of introductory period evaluations and annual evaluations.

Recruitment & Onboarding Support

• Assists with recruitment activities by coordinating candidate interviews, including phone screenings, hiring manager interviews, and peer interviews, while ensuring timely communication with candidates and internal stakeholders.
• Assists with onboarding processes including new hire paperwork, I-9 compliance, orientation scheduling, and required documentation.
• Supports processes associated with the collection and tracking of immunization requirements for new hires.
• Ensures timely enrollment of new hires into recognition programs and maintains accurate records for transfers, promotions, status changes, and terminations.

Benefits Support

• Serves as a back-up presenter for new employee benefit orientation, including collecting paperwork and processing benefit information with carriers as needed.
• Saves carrier bills on the benefits drive and communicates availability to the Finance team for reconciliation.
• Assists with benefit billing reconciliation, open enrollment coordination, and employee benefit communications.
• Creates electronic communications for leadership and employees using provided EAP resources.
• Serves as an administrative resource for employee benefit questions and escalates complex issues as appropriate.

Leave Administration Support

• Provides administrative support for leave of absence processes including documentation collection, tracking, and system updates, escalating eligibility determinations and complex issues to the HR Generalist.
• Supports leave case administration and record maintenance to ensure compliance with all applicable requirements.
• Tracks time off in the HRIS and other applicable tracking systems.
• Uploads all Safety Incidents/First Reports of Injury into the HRIS.
• Preserves confidentiality of employee medical documentation and files.

HR Projects & Departmental Support

• Supports cyclical HR initiatives such as performance evaluations, compliance projects, employee programs, and annual HR processes.
• Assists with event coordination, HR reporting, departmental administrative projects, and employee engagement efforts.
• Maintains compliance with federal, state, and local employment laws and regulations, as well as HR best practices.

Qualifications

Education: Post-secondary education is required. Bachelor's degree in human resources or related degree preferred.

Experience: Minimum of 2 years of experience in Human Resources, Office or Administrative Assistant in a professional environment, or related field. Relevant demonstrated experience may substitute education requirements.

Licensure, Certification, and/or Registration: N/A

About Us

Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We work tirelessly to provide exceptional care to our donor families, facilitate organ and tissue recovery, and educate the communities we serve. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those looking to make a meaningful difference in others' lives.

Benefits

Network for Hope offers comprehensive benefits, including health, dental, and vision insurance, paid time off, 401K, life and disability insurance, pet insurance discounts, and wellness programs like Calm. We also provide education reimbursement, flexible schedules, and on-the-job training to support personal and professional growth.

To learn more about NFH, please visit our website at http://www.networkforhope.org.

Network for Hope is an Equal Opportunity Employer and a participant of E-Verify.