Why Work for Us?
Partners In Care (PIC) is an independent 501(c)(3) nonprofit organization and the largest, oldest provider of home health, palliative care, and hospice services in Central Oregon. Serving Deschutes, Crook, and Jefferson counties, our dedicated team of over 200 employees and 200 volunteers delivers compassionate, patient-centered care across a 10,000-square-mile area. Additionally, Hospice House in Bend, Oregon, is a specialty hospital for inpatient hospice care, creating an oasis of tranquility and comfort for patients and their families. We prioritize excellence, empathy, and collaboration, fostering a culture of kindness, respect, and learning while valuing diversity and the well-being of our employees, volunteers, patients, and families.
Status: Part-time (hourly, non-exempt) 24 hours per week.
Hours: 8:00 AM to 5:00 PM, Weekdays.
Location: Bend, OR.
Benefits:
- We offer two medical, dental, and vision plans. Insurance starts on the 1st of the month following the hire date!
- Generous Paid time off.
- $25,000 life insurance policy.
- Short and long-term disability.
- 403b retirement savings with employer match, no vesting required!
- Employee Assistance Program
- Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
Summary/Objective: The Human Resources Coordinator is a key member of the Partners In Care HR team, serving as a knowledgeable and detail-oriented HR generalist with a strong emphasis on HRIS administration, data integrity, benefits support, and compliance. This hands-on role supports a wide range of HR operational functions, ensuring accurate employee data, seamless processing of employee changes, and effective coordination with benefits carriers and external partners. Working collaboratively across departments, the HR Coordinator helps maintain a positive and supportive workplace while supporting continuous improvement in HR systems and processes. With autonomy in daily decision-making and a focus on continuous improvement, this position is key to advancing the mission and values of Partners In Care.
Scope of Role:
- Role focuses on varied situations that require analysis or interpretation, application of technical skills and expertise and understanding interrelated processes. Can require evaluating multiple sources of information and using analytical and evaluative judgment to identify, select alternatives and solutions.
- Sets priorities and organizes work; existing practices are used as guidelines to determine work methods; works independently and resolves most problems.
- Develops objectives and general policies and procedures within general scope of established operational goals and plans for a specific project or functional area of responsibility.
- Day-to-day work and decisions do not require direction or review by supervisor. Significant and strategic decisions are referred to supervisor.
- Makes or recommends decisions that have a substantial impact on department operations to a significant degree.
- Formulates policies, practices, and workflows to support operational efficiencies and continuous improvement.
Essential Functions:
- Administers and maintains HRIS systems with a strong focus on data accuracy, system integrity, and process optimization.
- Performs high-volume, detail‑oriented data entry; audits HR and benefits data regularly to ensure accuracy and compliance.
- Processes employee changes, status updates, compensation adjustments, and other HR transactions in a timely and precise manner.
- Serves as a primary point of contact for benefits carriers and vendors, resolving issues, coordinating updates, and ensuring exceptional service for employees.
- Supports benefits administration throughout the year, including open enrollment, employee education, and troubleshooting benefit-related concerns.
- Ensures compliance with federal, state, and local employment laws, including monitoring regulatory updates and supporting policy alignment.
- Supports administration of state and federal leave programs, disability programs, and workers’ compensation; acts as a liaison between employees, managers, and external partners.
- Communicates effectively with the Oregon Employment Department and Third Party Administrators, including use of the Frances Online portal for claims and reporting.
- Maintains accurate and compliant personnel, medical, legal, and HRIS records in accordance with retention requirements.
- Tracks and maintains employee licensure, certifications, background checks, and continuing education documentation.
- Generates HRIS reports, dashboards, and analytics to support workforce planning and organizational decision‑making.
- Participates in HR projects, workflow development, and process improvement initiatives.
- Supports drafting and updating HR policies and procedures, including conducting research and gathering relevant information.
- Ensures adherence to workplace safety requirements and promotes a culture of safety.
- Performs other related duties as assigned.
- Upholds the Partners In Care mission and values in all interactions and responsibilities.
- Travels between PIC locations and community partners as required.
Education and Credentials:
- Professional certifications such as PHR, SPHR, SHRM-CP or -SCP preferred.
- College degree in related field preferred.
Required Skills & Qualifications:
- Two to five years of Human Resources experience; HR experience within healthcare preferred.
- HRIS system management experience required, including system configuration, data auditing, and reporting.
- Benefits and leave administration experience required; Oregon leave program experience preferred.
- Advanced computer skills, including data entry, data processing, communication tools and payroll and human resources software.
- Possesses excellent interpersonal skills in a clinical setting, and the ability to communicate and relate effectively with Partners In Care staff, and agency partners via in-person, phone, and email communications.
- Must be detail oriented with excellent organizational, communication, problem-solving and time management skills.
- Ability to pass a background test, and drug screen.
- Ability to work independently and collaboratively within an interdisciplinary team.
- Compassion, empathy, and dedication to patient care.
- Bilingual in Spanish and English preferred.
Work Environment:
- Category 3 ― Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks.
- Travel between Partners In Care locations and community partners as required.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.