Human Resources Coordinator
Knowledge ServicesOverview
The Human Resources Coordinator provides essential administrative and operational support to the HR Team, ensuring accurate execution of the day-to-day HR processes and consistent employee experience. This role is highly task-oriented and ideal for someone who enjoys structured work, follow-through, and supporting a busy team through detailed, behind-the-scenes execution.
The HR Coordinator plays a critical role in maintaining data accuracy, coordinating logistics, supporting employee lifecycle processes, and handling routine HR requests. This position is not a strategic or advisory role, but rather a hands-on support role that enables the broader HR team to operate effectively and compliantly.
Responsibilities
HR Administrative Support
- Provide day-to-day administrative support to the HR team, including scheduling, documentation preparation, and coordination of routine HR activities
- Serve as a first point of contact for basic HR inquiries, escalating questions as appropriate
- Support HR projects by completing assigned tasks, tracking progress, and ensuring deadlines are met
Employee Records & Data Management
- Maintain accurate and up-to-date employee records in HR systems and personnel files
- Perform routine data entry related to new hires, job changes, terminations, and other employee lifecycle updates
- Assist in audits, file reviews, and data clean-up to support compliance and reporting needs
Onboarding & Orientation Support
- Coordinate logistics for new hire onboarding, including scheduling orientation sessions and preparing materials
- Ensure new hire documentation is completed accurately and on time
- Support a positive onboarding experience through timely communication and attention to detail
HR Operations & Process Support
- Assist with routine HR processes such as employment verifications, document distribution, and standard reporting
- Monitor shared HR inboxes and route or respond to requests in a timely manner
- Prepare and track required compliance documentation (I-9s, policy acknowledgements, required notices, etc.)
- Support periodic audits and reporting needs by gathering and validating data
- Help ensure HR processes are followed consistently and documented appropriately
Qualifications
Required Qualifications
- Strong attention to detail and ability to complete repetitive, task-based work accurately
- Comfort working in a structured environment with established processes and deadlines
- Highly organized with the ability to manage multiple administrative tasks simultaneously
- Reliable follow-through and willingness to assist with a wide range of HR-related tasks
- Basic proficiency in Microsoft Office (Word, Excell, Outlook)
- Ability to handle confidential information with professionalism and discretion
Preferred Qualifications
- Prior experience in an administrative, coordinator, or office support role
- Exposure to Human Resources processes or systems (HRIS, ATS, LMS)
- Associate’s or Bachelor’s degree in Human Resources, Business, or a related field
Role Expectations
- This role is execution-focused and involves a significant amount of administrative and routine work
- Success is measured by accuracy, timeliness, organization, and reliability
- Ideal for someone who enjoys being a strong support partner and contributing through consistent task completion
Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success.
At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include:
- Medical coverage, including employer match program for Health Savings Accounts (HSAs)
- Generous 401k retirement plan with employer match
- Dependent Care Flexible Spending Account (DCFSA)
- Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
- Dental and Vision insurance
- Company-sponsored life insurance, with options for additional coverage
- Short- and Long-Term Disability (STD and LTD) benefits
- Pet insurance
- Maternity, Paternity, and Military benefits
- Baby on Board program
- Paid Time Off package
- Company Anniversary Bonus program
- Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
- A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more
Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.
As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person’s endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.
Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Veterans, military families, and people with disabilities are encouraged to apply.
Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at HR@knowledgeservices.com or 317-806-0014.