Human Resources Coordinator

Location: 3100 Shore Dr. Virginia Beach, VA 23451
Reports to: Sr. HR Business Partner
FLSA: Non-Exempt (Hourly)
Schedule: Full-Time, Monday - Friday 8:30am - 5:00pm

About Us
Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.

Our mission? Enriching lives through the power of purpose, belonging, and wellness.

We live our values every day:

• Respect for every person
• Passion for what we do
• Professionalism in all we do

Apply today and help us bring wellness, joy, and energy to the heart of our community!

As a trusted partner across the organization, the Human Resources Team champions a workplace where individuals feel valued, supported, and inspired to do their best work. From welcoming new talent through Talent Acquisition to creating growth pathways through Internal Mobility and Training & Development, we help turn potential into purpose. Through Benefits/Total Rewards and Absence Management, we care for the whole person. Through Employee Engagement and Employee Relations, we nurture connection, trust, and belonging— while our HR-Technology experts ensure the systems behind the scenes work seamlessly to support the employee experience. We don’t just manage processes — we invest in people. Every conversation, every program, and every partnership is rooted in one goal: helping our organization thrive by helping our people thrive.

The HR Coordinator serves as the first point of contact for team members and managers, providing high-quality customer service and administrative support across Human Resources functions. This role plays a critical part in ensuring smooth daily HR operations, maintaining compliance, supporting team member engagement initiatives, and reinforcing HR processes.

The HR Coordinator is expected to maintain strict confidentiality, demonstrate professionalism, and model the organization’s core values while supporting both team members and leadership.

What You’ll Do In This Role

• Team Member Support & HR Operations:
  • Serve as the primary front-line contact for team member HR questions and concerns.
  • Provide guidance on HR policies, procedures, and programs.
  • Maintain and reinforce HR processes and service standards.
• Administrative & Operational Support
  • Provide administrative and project support to the HR team.
  • Create, distribute, and maintain HR documentation and records.
  • Maintain HR files, databases, and reporting tools.
  • Receive and process incoming mail and employment-related documentation.
  • Prepare reports, spreadsheets, and tracking logs.
• Compliance & Records Management
  • Support compliance tracking (licenses, CPR certifications, clinical requirements, new hire documentation).
  • Process employment verifications and reference requests in accordance with organizational standards.
  • Assist with audits and ensure documentation accuracy and completeness.
• Communications & Engagement
  • Assist in developing and distributing team member communications (flyers, notices, announcements).
  • Maintain HR communication boards and campus postings.
  • Monitor and promote employer brand platforms (Google, Indeed, Glassdoor).
  • Create and publish social media content in support of recruitment and engagement efforts.
• Programs & Events
  • Coordinate and support HR-sponsored programs and events, including:
    • Flu clinics
    • Team member recognition and engagement events
    • Holiday and community initiatives (e.g., Christmas families, resident gift programs)
    • Scholarship and appreciation events
  • Process team member program requests (e.g., toll relief, transportation programs).
  • Serve as HR representative in the We Are WC committee.
  • Participate in employee committees and engagement initiatives.
• General Responsibilities
  • Schedule meetings, coordinate calendars, and arrange department logistics.
  • Support continuous improvement of HR processes and service delivery.
  • Perform other duties as assigned.

Core Competencies

• Strong problem-solving and critical thinking skills
• Excellent interpersonal and communication skills (written and verbal)
• Ability to organize, prioritize, and manage multiple tasks effectively
• High attention to detail and accuracy
• Ability to handle sensitive information with discretion
• Dependable, responsive, and adaptable to changing priorities
• Ability to interpret and present data in a meaningful way

Physical Requirements 

• Prolonged periods of sitting and working at a computer
• Frequent use of hands and fingers for typing and data entry
• Ability to read screens and documents for extended periods
• Occasional standing, walking, bending, and reaching
• Ability to lift and carry up to 15–20 pounds
• Regular use of standard office equipmen

The Experience You’ll Bring

Required

• High school diploma or equivalent
• 2-4 years of administrative, customer service, or HR support experience
• Strong customer service orientation with the ability to handle sensitive and confidential information
• Proficiency in Google Doc, Google Sheets, Google Slides, and GMail, Google Drive, Google Calendar, Google Meet
• Flu-Vaccinated

Preferred

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1–2 years of Human Resources experience
• Experience with HRIS systems (UKG preferred)
• Experience with Canva or similar design tools
• Experience supporting employee engagement or communications initiatives
• COVID-19 Vaccinated. As of now, the 2025–2026 COVID-19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID-19 vaccines under the Virginia Board of Pharmacy’s statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations. Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID-19 vaccination as part of our ongoing commitment to health and safety.

Compensation & Benefits

• Compensation Range: $21.79 - $26.15 per hour (based on relevant experience)
• Full-Time Employee (and eligible Part-Time Employee) Benefits & Perks Include:
  • Medical, Dental, Vision Insurance (Available Day One!)
  • Life & Disability Insurance (Short- and Long-Term)
  • Retirement Plan with Employer Match
  • Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
  • Tuition Assistance + Scholarships for You & Your Family
  • Employee Assistance Program (EAP)
  • Legal/Identity Theft Protection Plans
  • Team Member Discounts
  • Career Growth & Leadership Development Opportunities

At-Will Employment Statement
Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.

Equal Employment Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.