Human Resources Coordinator

Central Ohio Primary Care is seeking a full time Human Recourse Coordinator at our central business office in Westerville, OH. The Human Resources Coordinator provides operational and administrative support within HR and assists the HR team with a variety of key functions, across general HR Operations, Recruiting, and Total Rewards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Establishes a proactive and consistent approach to maintaining the commitments within HR’s service level agreement.

• Provide administrative support for various stages of the recruitment process, including job postings, phone screenings, resume screening, coordinating interviews, reference checks, and offer letters.

• Administers onboarding process for all new hires and students, including setting up pre-employment verifications through TPA, entering information in human resources information system (HRIS), coordinating training schedules, communicating with several key functional areas throughout the process. 

• Prepares orientation materials on a bi-weekly basis, including preparing hard copy materials and supplies; and sending materials to participants as necessary. 

• Provides administrative support to various learning and development programs to ensure clear communication with training participants and ease of registration or reimbursement processes.

• Assists in answering employee service number calls and general e-mail inquiries and fielding inquiries to the appropriate resource. 

• Responds to requests for verification of employment that cannot appropriately field through our TPA. 

• Builds and maintains strong working relationships with various employees and practice/department leaders.

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.

• Assists with wellbeing activities, including preparing and sending materials as necessary.

• Other duties as assigned. 

QUALIFICATIONS:

A. Education, Licensures & Certifications 

• Required:  Associate degree in Human Resources or related field; Bachelor’s degree preferred.

• Preferred: Minimum of one (1) year experience working in office setting, preferably in an HR department.

• Preferred: Minimum of one (1) year experience working in an HRIS, preferably UKG.

B. Knowledge, Skills & Abilities

• Knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, learning & development, total rewards, and employment law.

• Ability to work on a team and display a positive attitude.

• Ability to act with integrity, professionalism, and confidentiality.

• Excellent written and verbal communication skills and strong customer service orientation.

• Ability to problem solve and think critically.

• Self-starter who takes initiative and requires minimal oversight; ability to prioritize tasks appropriately; willingness to be flexible and pivot workload as needs arise.

• Excellent organizational skills.

• Ability to execute job duties with precision and superior attention to detail.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Strong computer skills, including experience working in Human Resources Information Systems (HRIS) and Microsoft Office programs (including Word, Excel, PowerPoint and Teams).