Human Resources Coordinator (Contract)

About MNCCS

Minnesota Care Counseling Services (MNCCS) is a community-focused organization providing mental health, housing, and case management services across the Twin Cities and surrounding areas. We serve diverse populations with culturally responsive care and are committed to supporting individuals in achieving independence and well-being.

As we continue to grow, we are strengthening our HR operations and systems to better support our employees and the communities we serve.

Position Overview

MNCCS is seeking a detail-oriented and proactive HR Administrative Contractor to support day-to-day HR operations. This role will serve as the first point of contact for HR-related matters, ensuring timely support for employees and managers while maintaining compliance with company policies and procedures.

This is a 12-month contract position with a high likelihood of extension or transition into a full-time employee role, depending on organizational needs and project progress.

Key Responsibilities

1. HR Operations & Employee Support

• Serve as the primary HR contact for employee inquiries (PTO, payroll, policies, benefits, etc.)

• Manage HR inbox and ensure timely responses and follow-ups

• Provide guidance aligned with MNCCS policies and procedures

• Support managers with day-to-day HR questions and employee matters

2. Recruitment & Onboarding

• Coordinate job postings, candidate screening, and interview scheduling

• Communicate with candidates throughout the hiring process

• Facilitate onboarding, including offer letters, background checks, I-9, and employment documentation.

• Ensure completion of required compliance training (HIPAA, mandated reporting, etc.)

3. HR Administration & Recordkeeping

• Maintain accurate employee records in HR systems (ADP and internal platforms)

• Process employment changes (status updates, pay changes, terminations)

• Support employment verification requests

• Ensure documentation compliance with MNCCS standards

4. Policy & Compliance Support

• Apply and reinforce company policies consistently

• Assist with policy communication and employee acknowledgment tracking

• Support audits and compliance reviews (personnel files, training records)

• Maintain strict confidentiality in compliance with HIPAA and company policies

5. Employee Relations (Tier 1)

• Handle basic employee relations inquiries

• Escalate complex or sensitive issues to HR Manager

• Assist with documentation for employee concerns, performance, and disciplinary actions

6. Administrative & Operational Support

• Assist with HR communications and announcements

• Support HR projects and strategic initiatives

• Maintain HR intranet resources and documentation

• Coordinate with payroll and finance for HR-related processes

Qualifications

Required

• 1–3+ years of experience in HR, administrative support, or related field

• Strong organizational and communication skills

• Ability to handle confidential information with discretion

• Experience with HR systems (ADP or similar preferred)

• Strong attention to detail and follow-through

Preferred

• Experience in healthcare, human services, or case management environments

• Familiarity with compliance requirements (HIPAA, DHS, or similar)

• Experience supporting recruitment and onboarding processes