Human Resources Coordinator

Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952.     PMC consists of over 130 providers, approximately 750 employees, and 16 locations. 

Benefits to support you and your family:

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally.  That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.  For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.

What will you do as a Human Resources Coordinator

The Human Resources Coordinator (Clerical Recruitment & Employee Relations) is responsible for the recruitment of clerical staff, new hire processing, and related reporting. This role also manages HRIS and personnel file maintenance, ensuring accuracy and compliance.  In addition, this individual implements and oversees employee relations programs and initiatives, including investigating and resolving concerns that impact the work environment.  The coordinator provides general administrative support to the Human Resources department, including clerical tasks such as running reports, maintaining HRIS data, managing employee files, and performing other duties as assigned

A day in the life of a PMC Human Resources Coordinator may include:

• On-Boarding and Orientation
  • Responsible for the non-clinical/non licensed full-cycle recruitment 
  • Coordinates pre-employment activities and facilitates the new hire on- boarding process for all employees and contract staff, including: I-9 verification, ID badges, paperwork, offer letters, policy agreements, payroll forms, etc.
  • Schedules new hires and contract staff into planned orientation sessions.
  • Ensures all agency/contract staff are on-boarded properly with documentation compliance and orientation participation.

• Recruitment & Hiring
  • Applicant Tracking System maintenance including but not limited to: sourcing applicants; changing applicant’s status, etc.
  • Manages the recruitment process by posting jobs, conducting preliminary interviews, assist the hiring manager with the interview process, partnering with local schools, and participates in recruitment events as needed.  
  • Prepare offer letters for New Hires and ensures all documents are signed by employee before processing.
  • Ensures all employee transactions are entered accurately, timely and in compliance with HR policies and procedures.

• Employee Relations
  • Handles employee relations issues and performance questions from managers.  
  • Conducts investigations with support from HR Supervisor for a variety of issues to include EEOC charges and business practice complaints. 
  • Provides counseling and assists management with assessment of performance improvement needs and the development of associated action plans. 
  • Handles all aspects of the employee departure process including but not limited to termination paperwork, exit interviews, collection of equipment, etc.

• Other Duties
  • Ensures new hire compliance with training within HealthStream (LMS) system.
  • Participates in the planning of clinic sponsored social, recreational, recognition and other special events.
  • Participates in continuous quality improvement activities that are consistent with departmental/clinic/wide purpose, vision and values in order to meet customer’s needs and expectations.
  • Maintains confidentiality of all sensitive information following HIPAA and PMC guidelines, policies and procedures.
  • Answers employee questions and acts as a resource to managers and employees on HR topics. Researches and/or communicates answers quickly and accurately.
  • Assists with employee relations investigations.
  • Provides assistance to the HR team as needed; performs other duties or special projects as assigned.
  • Assists with annual talent review.
  • Performs other duties as assig

• Bachelor’s degree in Human Resources, Business Administration, or a related field; or an equivalent combination of education and directly related experience.
• Minimum of two (2) years of experience in a Human Resources role, preferably within a hospital or physician clinic setting desired.
• Strong knowledge of HR policies and procedures, along with a solid understanding of applicable federal and state employment laws and regulations.

Shift: Day Shift (Monday through Friday) no weekends or holidays

Pay Type: Salaried (Exempt)

The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.