Human Resources Generalist

Tommy’s looking for a well-rounded HR Generalist to support leaders through administration of a variety of HR initiatives and processes. The ideal candidate will build strong relationships, learn department structures/needs, serve as primary HR point of contact for assigned team and manager needs, and filter concerns/areas requiring attention to appropriate HR leaders. This role will specifically support our Tommy Car Wash Systems (TCWS) business entity including the following departments:  Supply Chain, Manufacturing, Engineering, Service & Support, Technology, and Project Development.

What can Tommy's offer you?

• Base pay and eligibility for annual profit-sharing bonus
• Full insurance package including Health, Dental, Vision, Accident, Life, Disability, Critical Illness, Employee Assistance
• 401k match and complimentary financial planning services
• Paid time off and paid holidays
• Opportunity for continued education and tuition assistance
• Valuable learning and development program
• Significant ability to grow internally for motivated and strong performing team members
• Fun, energetic, family-oriented work culture with an emphasis on team member morale
• Growing nationwide brand / presence

Position Responsibilities:

• Run full cycle recruiting process for all TCWS positions bringing in the best talent
• Maintain job descriptions and hiring pipeline
• Post and advertise open roles through appropriate sources
• Source candidates by screening applicants and proactively searching through candidate databases/network tools
• Build relationships with local community organizations to enhance candidate pool
• Conduct initial screens to qualify candidates and provide recommendations/interview notes to managers
• Keep candidates engaged and moving through the process by scheduling interviews and ensuring proper follow up with both managers and candidates
• Create offers and push through approval process for final candidates
• Deliver offers to candidate and close the process – manage communication through to signature, guide candidate through new hire background check/drug test process, push candidate to onboarding process and complete all activities/follow-up to ensure candidate is ready for their first day 
• Manage internal moves process for position transfers or promotions requesting internal letter from payroll, initiating letter for delivery/signature, and partnering with Learning & Development Specialist to launch any new trainings needed

• Engage with Learning & Development Specialist on needs/requests for new trainings to have materials and/or sessions created
• Track assignment and completion of all learning and development curriculum for team members within TCWS – who needs what and when?
• Utilize PI as needed and desired for assigned departments
• Filter employee relations and compliance issues appropriately to HR Manager for team members within assigned departments
• Under lead of HR Manager, filter employee relations and compliance issues, help initiate disciplinary actions, and develop performance improvement plans and/or growth plans for TCWS team members

• Perform all other duties as assigned.  Duties and responsibilities may change at any time, with or without notice.

Position Qualifications & Candidate Attributes:

• Bachelor’s degree preferred ideally in Human Resources, Business or related field
• 3-5 years of experience working within Human Resources
• Strong skills within recruiting and understanding the inner workings of corporate departments and roles
• Knowledge and understanding of basic HR compliance and laws

• Technical savvy and proficient in Microsoft Office; experience within database systems a plus
• Excellent written and oral communication skills
• Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
• Strong organizational and time management skills; ability to multitask and prioritize workload 
• Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Views customer care as high priority; exhibits a positive can-do attitude
• Displays a strong initiative and drive to identify gaps and fill them

Work Environment and Physical Demands:

This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.

To successfully perform the essential functions of this job, team member must be able to:

• Ability to work and commute in all weather conditions
• Able to move about inside the office to access standard office equipment, etc.
• Remain in a stationary position 50% of the time, alternating between sitting and standing
• Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer
• Ability to move and lift up to 30 pounds
• Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
• Drive between company locations as needed while on job
• Frequently stand and work in a fast-paced environment where they will often be multitasking

Overview of Tommy Enterprises Companies:

Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.

Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country.  This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of Tommy’s Express Capital, a new private fund strategy.

Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.